At a Glance
- Tasks: Manage credit control, ensuring timely payments and resolving customer queries.
- Company: LilyLifestyle, a dynamic company with a focus on inclusivity and teamwork.
- Benefits: Great salary, private healthcare, 25-30 days holiday, gym discounts, and more.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Join a fast-paced environment where you can make a real impact on financial processes.
- Qualifications: Experience in debt collection, strong Excel skills, and excellent communication abilities.
The predicted salary is between 27000 - 28500 £ per year.
SALARY: £27,000 - £28,500 per annum
BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base.
LOCATION: Nottingham Hybrid working with 3 days in the office
Job Specification: Credit Controller Responsibilities include, but are not limited to:
- Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms
- Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved
- Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day
- To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers
- Identifying alternative options for extending credit
- Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied
- Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated
Requirements: We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone.
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
Credit Controller. Job in Nottingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in Nottingham as a Credit Controller, where we prioritise employee well-being and professional growth. With benefits like private healthcare, generous holiday allowances, and a supportive work culture that values diversity and inclusion, you'll thrive in a fast-paced environment while enjoying the perks of hybrid working. We are committed to fostering an atmosphere where your contributions are recognised and rewarded, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller. Job in Nottingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills.
✨Tip Number 3
Show off your Excel skills! Since they're essential for this role, consider creating a mini portfolio of your work with spreadsheets. This could be a great conversation starter during interviews and will demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to tailor your CV to highlight your experience in debt collection and customer service!
We think you need these skills to ace Credit Controller. Job in Nottingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with chasing debts and managing customer queries, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to work under pressure and your strong Excel skills, as these will definitely catch our eye.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! If you've successfully reduced outstanding debts or improved payment performance in previous roles, let us know. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your Excel skills and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how you’ve successfully managed debts or reconciled accounts.
✨Showcase Your Communication Skills
This role requires strong telephone skills and the ability to resolve queries without losing customer goodwill. Practice articulating your thoughts clearly and confidently. Think of scenarios where you’ve turned a difficult conversation into a positive outcome.
✨Demonstrate Problem-Solving Abilities
You’ll need to identify and resolve account queries efficiently. Prepare to discuss specific challenges you've faced in previous roles and how you approached them. Highlight your methodical approach and logical decision-making skills.
✨Emphasise Teamwork and Initiative
While you’ll be working independently, collaboration is key. Be ready to share examples of how you’ve worked effectively within a team and taken ownership of your responsibilities. Show that you can thrive in a fast-paced environment while still being a team player.
