At a Glance
- Tasks: Manage credit control, process payments, and resolve customer queries in a fast-paced environment.
- Company: Join a dynamic team at a leading company in Nottingham with a focus on inclusivity.
- Benefits: Enjoy private healthcare, pension, 25-30 days holiday, gym discounts, and more perks.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact by ensuring timely payments and maintaining strong customer relationships.
- Qualifications: Experience in debt collection, excellent Excel skills, and strong communication abilities required.
The predicted salary is between 27000 - 28500 £ per year.
SALARY: £27,000 - £28,500 per annum
BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base.
LOCATION: Nottingham Hybrid working with 3 days in the office
COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire.
Credit Controller Responsibilities include, but are not limited to:
- Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms
- Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved
- Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day
- To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers
- Identifying alternative options for extending credit
- Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied
- Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated
Requirements
We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone.
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email, we will be happy to action your requests.
Credit Control Specialist. Job in Nottingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Nottingham office, we pride ourselves on being an excellent employer that values employee well-being and professional growth. With a comprehensive benefits package including private healthcare, generous holiday allowances, and a supportive work culture that encourages collaboration and inclusivity, we empower our Credit Control Specialists to thrive in a dynamic environment. Join us for a rewarding career where your contributions are recognised and celebrated, and enjoy the unique advantage of hybrid working arrangements that promote work-life balance.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist. Job in Nottingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Control Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for credit control roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. Show them you’re the right fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re perfect for the job!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward!
We think you need these skills to ace Credit Control Specialist. Job in Nottingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with chasing debts and managing accounts, as well as any relevant Excel skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced environment. Share specific examples of how you've resolved customer queries or improved payment performance in the past.
Showcase Your Communication Skills:Since you'll be dealing with customers over the phone, it's crucial to demonstrate your strong communication skills. In your application, mention any experiences where you've successfully managed customer relationships or resolved issues.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your Excel skills and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how you’ve successfully reconciled invoices or managed outstanding debts.
✨Showcase Your Communication Skills
This role requires strong telephone skills and the ability to resolve customer queries. During the interview, be prepared to demonstrate your communication style. You might even want to role-play a scenario where you handle a difficult customer query to show how you maintain goodwill.
✨Demonstrate Your Problem-Solving Ability
Credit control often involves identifying issues and finding solutions quickly. Think of specific instances where you’ve had to think on your feet to resolve a problem, especially under pressure. Sharing these stories will highlight your initiative and ownership.
✨Understand the Company Culture
LilyLifestyle values diversity and inclusion, so do your homework on their company culture. Be ready to discuss how your unique perspective can contribute to their team. Showing that you align with their values will set you apart from other candidates.
