At a Glance
- Tasks: Support individuals transitioning from custody to community services and help them access vital health support.
- Company: Forward Trust, dedicated to empowering people to break the cycle of crime and addiction.
- Benefits: Flexible working, training opportunities, wellbeing days, and a contributory pension scheme.
- Other info: Full driving licence required; excellent career growth and development opportunities await.
- Why this job: Make a real difference in people's lives while starting your career in health and wellbeing.
- Qualifications: Compassionate, motivated individuals with experience supporting vulnerable adults are encouraged to apply.
The predicted salary is between 23200 - 25000 £ per year.
Location: Norfolk
Salary: £23,200 to £25,000 dependent on experience
Vacancy Type: Permanent, Full Time
At Forward Trust, we empower people to break the cycle of crime and addiction and move forward to live fulfilling lives. We are looking for a Reconnect Trainee to join our team in Norfolk, supporting people leaving custody to reconnect with vital health and wellbeing services in the community. This is an excellent opportunity for someone looking to start a career in health, wellbeing or criminal justice support.
As part of the role, you’ll complete a month Level 2 apprenticeship in a relevant qualification alongside your work with the RECONNECT team. Please note: This is a community-based role across Norfolk, supporting individuals before and after release from prison. A full driving licence and access to your own vehicle is essential in order to travel between locations and meet service users.
About the RECONNECT Service
RECONNECT supports adults with health needs who are due to leave prison or an immigration removal centre. The service works with individuals up to 12 weeks before release and up to 6 months afterwards, helping them maintain and access the health and wellbeing support they need when returning to the community. You’ll support individuals across:
- HMP Norwich
- HMP Wayland
- HMP Bure
Responsibilities
Working alongside experienced colleagues, you’ll help deliver a person‑centred and holistic service that supports people to transition safely from custody to community services. Key responsibilities include:
- Processing referrals and providing updates to referrers
- Learning to carry out needs assessments and develop care plans
- Supporting service users with health and wellbeing needs for up to 6 months post‑release
- Helping people access GPs, health services and local support networks
- Making referrals to services including Meet and Greet / Meet at the Gate support
- Ensuring service users are connected with appropriate community services prior to release
- Maintaining clear case notes, assessments, care plans and risk assessments
- Working collaboratively with colleagues to share best practice and manage risk
- Supporting the recruitment and training of prison peer supporters
Qualifications
We’re seeking someone compassionate, motivated and keen to develop, with a genuine interest in supporting vulnerable individuals. You’ll ideally have:
- Experience supporting vulnerable adults (through work, volunteering or placements)
- A passion for helping people facing complex challenges
- A commitment to learning and personal development
- Ability to work effectively as part of a team
- Confidence maintaining professional boundaries
- Strong IT and administrative skills
- A full UK driving licence and access to your own vehicle (essential for this role)
If you’re ready to make an impact and help people reconnect with support and opportunity, we’d love to hear from you. All prison‑based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
RECONNECT Trainee. Job in Norwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Forward Trust, we are dedicated to empowering individuals to break free from the cycles of crime and addiction, making us an exceptional employer for those passionate about health and wellbeing. Our supportive work culture in Norfolk fosters personal and professional growth, offering comprehensive training opportunities, including a Level 2 apprenticeship, alongside a range of benefits such as flexible working, generous annual leave, and a contributory pension scheme. Join us in making a meaningful impact in the community while enjoying a fulfilling career path.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land RECONNECT Trainee. Job in Norwich LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research Forward Trust and their RECONNECT service. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, plus it shows your enthusiasm for the role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to supporting vulnerable individuals. Think of examples from your experience that demonstrate your compassion and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take that first step towards making an impact.
We think you need these skills to ace RECONNECT Trainee. Job in Norwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the RECONNECT Trainee role. Highlight any relevant experience you have in supporting vulnerable adults or working in health and wellbeing, as this will show us you're a great fit for the team.
Show Your Passion:We want to see your genuine interest in helping people facing complex challenges. Use your application to share personal stories or experiences that demonstrate your commitment to making a difference in the lives of others.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion shines through without overwhelming us with too much information.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures we receive all your details correctly and helps us process your application smoothly. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the RECONNECT Service Inside Out
Before your interview, make sure you understand the RECONNECT service and its mission. Familiarise yourself with how it supports individuals transitioning from custody to community services. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Compassion and Motivation
During the interview, be ready to share examples of how you've supported vulnerable adults in the past. Whether through work, volunteering, or placements, highlight your passion for helping people facing complex challenges. This will demonstrate that you have the right mindset for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to maintain professional boundaries. Think about potential situations you might encounter in the role and how you would handle them. Practising these responses can give you a confidence boost during the interview.
✨Emphasise Your Commitment to Learning
Since this role includes a Level 2 apprenticeship, express your eagerness to learn and develop professionally. Discuss any relevant training or courses you've completed, and convey your enthusiasm for personal development. This will show that you're not just looking for a job, but a career path.
