At a Glance
- Tasks: Support individuals transitioning from custody to community services and help them access vital health support.
- Company: Join Forward Trust, a compassionate organisation dedicated to empowering vulnerable individuals.
- Benefits: Enjoy flexible working, training opportunities, and generous annual leave.
- Other info: Full driving licence required; excellent career growth and development opportunities await.
- Why this job: Make a real difference in people's lives while kickstarting your career in health and wellbeing.
- Qualifications: Compassionate individuals with experience supporting vulnerable adults are encouraged to apply.
The predicted salary is between 23200 - 25000 £ per year.
Location: Norfolk
Salary: £23,200 to £25,000 dependent on experience
Vacancy Type: Permanent, Full Time
At Forward Trust, we empower people to break the cycle of crime and addiction and move forward to live fulfilling lives. We are looking for a Reconnect Trainee to join our team in Norfolk, supporting people leaving custody to reconnect with vital health and wellbeing services in the community. This is an excellent opportunity for someone looking to start a career in health, wellbeing or criminal justice support.
As part of the role, you’ll complete a month Level 2 apprenticeship in a relevant qualification alongside your work with the RECONNECT team. Please note: This is a community-based role across Norfolk, supporting individuals before and after release from prison. A full driving licence and access to your own vehicle is essential in order to travel between locations and meet service users.
About the RECONNECT Service
RECONNECT supports adults with health needs who are due to leave prison or an immigration removal centre. The service works with individuals up to 12 weeks before release and up to 6 months afterwards, helping them maintain and access the health and wellbeing support they need when returning to the community. You’ll support individuals across:
- HMP Norwich
- HMP Wayland
- HMP Bure
Responsibilities
Working alongside experienced colleagues, you’ll help deliver a person‑centred and holistic service that supports people to transition safely from custody to community services. Key responsibilities include:
- Processing referrals and providing updates to referrers
- Learning to carry out needs assessments and develop care plans
- Supporting service users with health and wellbeing needs for up to 6 months post‑release
- Helping people access GPs, health services and local support networks
- Making referrals to services including Meet and Greet / Meet at the Gate support
- Ensuring service users are connected with appropriate community services prior to release
- Maintaining clear case notes, assessments, care plans and risk assessments
- Working collaboratively with colleagues to share best practice and manage risk
- Supporting the recruitment and training of prison peer supporters
Qualifications
We’re seeking someone compassionate, motivated and keen to develop, with a genuine interest in supporting vulnerable individuals. You’ll ideally have:
- Experience supporting vulnerable adults (through work, volunteering or placements)
- A passion for helping people facing complex challenges
- A commitment to learning and personal development
- Ability to work effectively as part of a team
- Confidence maintaining professional boundaries
- Strong IT and administrative skills
- A full UK driving licence and access to your own vehicle (essential for this role)
If you’re ready to make an impact and help people reconnect with support and opportunity, we’d love to hear from you. All prison‑based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
RECONNECT Support Trainee. Job in Norwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Forward Trust, we are dedicated to empowering individuals to break free from the cycles of crime and addiction, making us an exceptional employer for those passionate about health and wellbeing. Our supportive work culture in Norfolk fosters personal and professional growth, offering comprehensive training opportunities, including a Level 2 apprenticeship, alongside a range of benefits such as flexible working, generous annual leave, and a contributory pension scheme. Join us in making a meaningful impact in the community while enjoying a fulfilling career with ample support and resources.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land RECONNECT Support Trainee. Job in Norwich LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the health and wellbeing sector, especially those connected to criminal justice support. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to supporting vulnerable individuals. We recommend role-playing with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your genuine interest in helping others. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace RECONNECT Support Trainee. Job in Norwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the RECONNECT Trainee role. We want to see your passion for supporting vulnerable individuals shine through!
Showcase Relevant Experience:If you've got experience working with vulnerable adults, whether through work or volunteering, make it a focal point in your application. We love seeing real-life examples of how you've made a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the RECONNECT Service Inside Out
Before your interview, make sure you understand the RECONNECT service and its mission. Familiarise yourself with how it supports individuals transitioning from custody to community services. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Compassion and Motivation
During the interview, be ready to share examples of how you've supported vulnerable adults in the past. Whether through work, volunteering, or placements, highlight your passion for helping people facing complex challenges. This will demonstrate that you have the right mindset for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to maintain professional boundaries. Think about potential situations you might encounter in the role and how you would handle them. Practising these responses can give you a confidence boost during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, training opportunities, or the challenges faced by the RECONNECT service. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
