At a Glance
- Tasks: Support a growing business with administrative tasks and customer interactions.
- Company: Join a dynamic team at a leading company in Norfolk.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the backbone of our operations while making a real difference for customers.
- Qualifications: Experience in admin roles, strong communication skills, and IT literacy required.
The predicted salary is between 25000 - 30000 £ per year.
My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast‑paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake in all administrative functions the business requires, from customer facing to back‑room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over (paid by company) and a pool car will be provided.
Key Responsibilities
- Contact new customers registering via our website and guide them through the onboarding process.
- Clearly explain the benefits and process of our products over the phone, responding confidently to queries.
- Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail.
- Liaise with external legal representatives to coordinate contract reviews and finalisation.
- Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.
- Provide ongoing customer support throughout their journey, including post‑completion follow‑up.
- Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams.
- Act as Front of House at our busy Norfolk site, managing visitors, incoming calls and general enquiries.
- Provide general administrative support across the business to ensure smooth day‑to‑day operations.
Skills & Experience Essential
- Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams.
- Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day‑to‑day office operations.
- Strong customer service background, with experience handling enquiries via phone, email, and in person.
- Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience.
- Excellent written and verbal communication skills, with proven ability to draft high‑quality correspondence, reports, meeting minutes and client communications with accuracy and attention to detail.
- Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices and maintaining filing systems (both electronic and paper‑based).
- Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly.
- Experience using databases, CRM systems or document management systems to maintain accurate records.
- Comfortable working in a fast‑paced, hands‑on environment, demonstrating flexibility and initiative to support changing priorities and business needs.
Administrative Support Assistant. Job in Norwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Technique-Recruitment Solutions Ltd, we pride ourselves on fostering a dynamic and inclusive work environment in Norwich, where our Administrative Support Assistants play a crucial role in supporting our rapidly growing business. We offer competitive salaries, opportunities for professional development, and a culture that values teamwork and innovation, ensuring that every employee can thrive while contributing to meaningful projects within the engineering and manufacturing sectors.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Support Assistant. Job in Norwich LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrative Support Assistant. Job in Norwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Support Assistant role. Highlight your experience in administrative support, customer service, and any relevant IT skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Share specific examples of how you've handled multiple tasks and provided excellent customer care in previous jobs.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your strong written skills. Keep it clear, concise, and professional. We love a good story, so don’t hesitate to share experiences that showcase your ability to handle queries and provide support.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around customer service and administrative tasks. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since this role requires impeccable communication, prepare examples that highlight your ability to handle enquiries and manage expectations. Think of specific situations where you’ve successfully resolved queries or provided excellent customer care, as these will demonstrate your fit for the position.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy in preparing contracts and documentation, be ready to discuss how you ensure attention to detail in your work. You might want to share a story about a time when your meticulousness made a difference, whether it was catching an error or streamlining a process.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to juggle multiple tasks and react to sudden changes. Practice responses that showcase your strategic thinking and flexibility, perhaps by recalling a time when you successfully managed competing priorities in a fast-paced environment.
