At a Glance
- Tasks: Support customer relationships and drive business growth in a dynamic team.
- Company: Join a supportive and growing team at Attega Group.
- Benefits: Earn £29,000 P/A with potential to reach £33,000 OTE.
- Other info: Great opportunity for career development and learning.
- Why this job: Combine your customer service skills with commercial impact in a fast-paced environment.
- Qualifications: Experience in customer service or sales support, strong communication skills.
The predicted salary is between 29000 - 33000 £ per year.
£29,000 P/A + On Target Earnings (£33,000 OTE)
Gravesend, Kent
Full Time Permanent
Monday to Friday
Do you have strong customer service and relationship-building skills? Have you worked in a sales support, customer service, or account management role within a fast-paced environment?
Attega Group is currently partnering with our client in recruiting a Sales Support / Customer Service Specialist. This is a varied and hands-on role where you will play a key part in supporting customer relationships, driving business growth, and supporting a busy commercial team. You will act as a central point of contact for clients, assisting with onboarding, account management, sales support, and day-to-day customer queries. You will enjoy building relationships, working at pace, and bringing a proactive and organised approach to your work.
Your responsibilities will include:
- Acting as a key point of contact for clients, delivering excellent customer service
- Building strong relationships with customers and managing agents
- Supporting newly onboarded accounts throughout their first month, assisting with day-to-day queries and requests
- Managing lapsed accounts and supporting client re-engagement activities
- Supporting the Business Development team with follow-ups, administration, and customer communication
- Chasing outstanding quotes, purchase orders, and resolving internal requests
- Assisting with tender responses, compliance documentation, and account records
- Researching prospect accounts and supporting business development activity
- Maintaining accurate CRM systems and updating internal portals
- Preparing reports on customer feedback, sales activity, and performance metrics
- Supporting cross-selling opportunities across multiple service lines
- Working closely with internal teams to ensure smooth end-to-end service delivery
- Taking a proactive approach to resolving customer and operational challenges
- Supporting continuous improvement initiatives and wider team objectives
The ideal candidate:
- Experienced in a customer service, sales support, or account management role
- A confident communicator with a professional telephone manner
- Strong relationship-building and organisational skills
- Able to manage multiple priorities within a fast-paced environment
- Positive, proactive, and solutions-focused with a can-do attitude
- Comfortable working independently and as part of a team
- Detail-oriented with strong accuracy and administration skills
- Experienced using CRM systems and Microsoft Office packages
- Target-driven and motivated to support business growth
- Keen to learn, develop, and progress within the business
If you are looking for a role where you can combine customer service with commercial impact and be part of a supportive, growing team, we would love to hear from you.
For more information on our Sales Support / Customer Service Specialist role, please contact Craig at Attega.
Sales Support Specialist. Job in Northfleet LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Attega Group is an exceptional employer, offering a dynamic work environment in Northfleet where you can thrive as a Sales Support Specialist. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role while enjoying a competitive salary and attractive on-target earnings. Our collaborative culture fosters strong relationships and encourages proactive problem-solving, making it a rewarding place to build your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist. Job in Northfleet LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their customer service approach. We want you to shine when discussing how your skills can help build strong relationships with clients.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in sales support or customer service makes you the perfect fit for the role. Highlight your proactive attitude and relationship-building skills – they’re key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Specialist. Job in Northfleet LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Specialist role. Highlight your customer service experience and any relevant achievements to show us you're the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've built relationships and supported customers in previous positions – we love a good story!
Show Off Your Organisational Skills:Since this role involves managing multiple priorities, give us a glimpse of your organisational prowess. Mention any tools or methods you use to stay on top of tasks and ensure smooth operations.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Be ready to share specific examples of how you've built relationships and resolved issues in past roles. This will show that you understand the importance of customer satisfaction in a sales support position.
✨Show Off Your Organisational Skills
Since this role involves managing multiple priorities, be prepared to discuss how you stay organised. You could mention tools or methods you use to keep track of tasks and deadlines, as well as any experience with CRM systems that can help streamline processes.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of examples where you went above and beyond to support a client or improve a process. This will highlight your proactive approach and show that you're not just waiting for things to happen.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, company culture, or specific challenges the sales support team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
