At a Glance
- Tasks: Manage client relationships and provide exceptional service in a supportive environment.
- Company: Established independent insurance broker with a focus on client referrals.
- Benefits: Up to £40,000 salary, 25 days holiday, pension contributions, and free parking.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Join a growing team and make a real impact on client satisfaction.
- Qualifications: Experience in insurance and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships in a non‑pressurised sales environment. Our client base is built on referrals and we are fully regulated.
BASIC SALARY: Up to £40,000
BENEFITS:
- 25 days holiday
- Pension contribution
- Financial assistance with insurance qualifications
- Free parking
LOCATION: This is an office based role on the outskirts of Milton Keynes (Old Stratford)
COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin
JOB DESCRIPTION: Our business is centred around long‑term relationships, repeat clients, and word‑of‑mouth referrals. In this role you will take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service and ensuring policies are managed efficiently.
KEY RESPONSIBILITIES:
- Managing policy renewals, mid‑term adjustments and day‑to‑day policy administration.
- Providing high‑quality client service, including advice on risk management, market insights and broking activity.
- Handling new business enquiries from initial marketing and broking through to ongoing administration.
- Supporting clients with claims administration.
PERSON SPECIFICATION:
- Confident communicator across multiple channels with strong attention to detail.
- Previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements.
- Ideally holds IF1, FIT or an equivalent qualification; support and funding available during probation if not held.
- Experience in a regulated or compliance‑driven environment would be beneficial.
ABOUT THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. Our approach encourages you to have worked in roles such as Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive and within products and services covering Commercial Lines, Personal Lines, Car Insurance, Home Insurance and Underwriting. Wallace Hind Selection and our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Commercial Lines Account Handler. Job in Northampton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an independent insurance broker located on the outskirts of Milton Keynes, we offer a supportive and non-pressurised work environment that prioritises long-term client relationships and exceptional service. With a strong focus on employee growth, we provide financial assistance for insurance qualifications, generous holiday allowances, and a culture that champions diversity and inclusion, making us an excellent employer for those seeking meaningful and rewarding careers in the insurance sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Lines Account Handler. Job in Northampton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent achievements. We want you to show that you’re not just another candidate; you’re genuinely interested in being part of their growth story. Tailor your answers to reflect how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Commercial Lines Account Handler, you'll need to be a confident communicator. Role-play common interview questions with a friend or in front of a mirror to polish your delivery and ensure you come across as personable and professional.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows that you’re proactive and keen on building those long-term relationships they value so much.
We think you need these skills to ace Commercial Lines Account Handler. Job in Northampton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Commercial Lines Account Handler role. Highlight your previous insurance experience and any relevant qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client relationships and how you can contribute to our non-pressurised sales environment. Keep it friendly and professional!
Showcase Your Communication Skills:As a confident communicator, make sure to demonstrate this in your application. Whether it’s through your writing style or how you present your experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial lines insurance and the specific policies relevant to the role. Familiarise yourself with FCA requirements and be ready to discuss how you've handled similar responsibilities in the past.
✨Showcase Your Communication Skills
As a Commercial Lines Account Handler, you'll need to communicate effectively with clients. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully managed client relationships or resolved issues in previous roles.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when managing policy renewals and adjustments. Be prepared to discuss how you ensure accuracy in your work and provide examples of times when your attention to detail made a difference.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, growth opportunities, and how they support their employees in obtaining qualifications. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
