At a Glance
- Tasks: Lead and support staff in delivering exceptional care for individuals with complex needs.
- Company: Join Shaftesbury, a leading disability charity making a real difference.
- Benefits: Enjoy a birthday off, generous leave, and ongoing training opportunities.
- Other info: Be part of a team that values diversity and promotes equal opportunities.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: 2 years experience in supported living and a Level 5 Diploma in Health and Social Care.
The predicted salary is between 30000 - 40000 £ per year.
Location: Complex Services - North East
Salary: £16.27 per hour
Hours per Week: 40
Sector: Supported Living, Complex Needs Adult Social Care – Shaftesbury North East
Join Our Team as a Service Delivery Lead (Complex Care). We’re looking for a dedicated and experienced Service Delivery Lead to work with our Complex Care Manager supporting individuals with challenging and complex needs.
What You’ll Need
- Minimum 2 years experience supporting individuals with challenging behaviour in a supported living setting.
- Experience in Positive Behaviour Support (PBS) and managing multi-site services.
- Full UK Driving Licence and access to a vehicle.
- Proven ability to support people with diverse needs including ADHD, Learning Disabilities, Autism, Foetal Alcohol Syndrome, Personality Disorders and Sensory Processing Needs.
- Level 5 Diploma in Health and Social Care (or willingness to work toward it).
- On-call availability as part of the role.
About the Role
- Provide leadership and guidance to staff across multiple sites.
- Ensure the highest standards of care and support are consistently delivered.
- Develop and implement systems and processes that promote quality, safety and inclusion.
- Collaborate with governing bodies and contribute to new business opportunities.
There will be a requirement to provide a presentation at interview stage.
Why Join Shaftesbury?
Shaftesbury is a leading disability charity committed to enabling people to live connected, fulfilling lives. We invest in our people and celebrate the work they do.
What We Offer
- Birthday Off – paid day off.
- CQC Bonus – £30 voucher for a Good rating, £50 for Outstanding.
- Recognition Rewards – celebrate going above and beyond.
- Excellent Training – ongoing development and learning opportunities.
- Generous Annual Leave – 25 days + 8 bank holidays (rising to 28 days after 5 years).
- Pension Scheme and Employee Assistance Programme.
Equal Opportunities
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities; we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Complex Care Service Delivery Leader. Job in Gateshead LilyLifestyle Jobs in North East employer: United Cerebral Palsy of Georgia
Shaftesbury is an exceptional employer dedicated to empowering individuals with complex needs, offering a supportive and inclusive work culture in Gateshead. With generous benefits such as a paid birthday off, recognition rewards, and extensive training opportunities, we prioritise the growth and well-being of our staff. Join us to make a meaningful impact while enjoying a fulfilling career in a leading disability charity.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Service Delivery Leader. Job in Gateshead LilyLifestyle Jobs in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities at Shaftesbury. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for that presentation! Since you'll need to showcase your skills during the interview, practice presenting your experience with complex needs and how you’ve made a difference in previous roles. We want you to shine!
✨Tip Number 3
Show your passion for care! When you get the chance to speak with potential employers, let them know why you’re dedicated to supporting individuals with challenging behaviours. Your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Complex Care Service Delivery Leader. Job in Gateshead LilyLifestyle Jobs in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with challenging behaviours and complex needs. We want to see how your background aligns with the role of Service Delivery Leader, so don’t hold back!
Showcase Your Skills:Emphasise your experience in Positive Behaviour Support and managing multi-site services. We’re looking for someone who can lead and inspire, so let us know how you’ve done this in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of Positive Behaviour Support (PBS) and the specific needs of individuals with challenging behaviours. Being able to discuss your experience and how it relates to the role will show that you're not just a good fit, but that you truly understand the complexities involved.
✨Showcase Your Leadership Skills
Since this role involves leading staff across multiple sites, be prepared to share examples of how you've successfully managed teams in the past. Think about specific challenges you faced and how you overcame them, as well as how you ensured high standards of care were maintained.
✨Prepare for the Presentation
You'll need to deliver a presentation during the interview, so make sure you practice! Choose a topic relevant to the role, perhaps focusing on a successful project or initiative you've led. Keep it engaging and concise, and be ready to answer questions afterwards.
✨Align with Their Values
Familiarise yourself with Shaftesbury's mission and values. During the interview, highlight how your personal values align with theirs, especially regarding supporting vulnerable individuals. This connection can really set you apart from other candidates.
