At a Glance
- Tasks: Deliver exceptional service to transport customers through various channels.
- Company: United Cerebral Palsy of Georgia, dedicated to making a difference.
- Benefits: Hybrid work model, flexible hours, and supportive team environment.
- Other info: Opportunity to grow in a caring and dynamic organisation.
- Why this job: Make a real impact by helping customers with their transport needs.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
United Cerebral Palsy of Georgia is seeking a dedicated Customer Service Advisor to deliver exceptional service to transport customers. You'll work in a hybrid model, spending at least two days a week in the office in Newport, moving to Cardiff in September 2026. You will engage with customers through various channels, helping them with financial and service needs.
The role requires strong communication skills, empathy, and a commitment to helping customers. Previous customer service experience is a plus but not required.
Hybrid Transport Customer Service Advisor (35h) in Newport employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an excellent employer that values its employees by offering a supportive work culture and opportunities for personal and professional growth. With a hybrid working model, you can enjoy flexibility while being part of a dedicated team that makes a meaningful impact in the lives of transport customers. The upcoming move to Cardiff in 2026 promises to enhance your work experience in a vibrant city known for its community spirit and accessibility.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Transport Customer Service Advisor (35h) in Newport
✨Tip Number 1
Get to know the company! Research United Cerebral Palsy of Georgia and understand their mission. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your empathy! Think of examples from your past where you've helped someone in need. Sharing these stories during your interview can highlight your commitment to customer service.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows us that you're proactive and ready to take the next step in your career.
We think you need these skills to ace Hybrid Transport Customer Service Advisor (35h) in Newport
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for helping others. Share any experiences where you've gone the extra mile for a customer, even if it's not in a formal job setting.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight any relevant skills or experiences that align with the job description, especially your communication skills and empathy.
Be Clear and Concise:We appreciate straightforwardness! Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key strengths and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research United Cerebral Palsy of Georgia. Understand their mission and values, especially how they support their customers. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Practising clear and concise responses will also help you feel more confident during the interview.
✨Demonstrate Empathy
Empathy is crucial in customer service roles. Think of situations where you’ve had to put yourself in someone else's shoes. Be ready to share these experiences during your interview to illustrate your ability to connect with customers and understand their needs.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or future developments in the company. This shows your enthusiasm and helps you determine if the company is the right fit for you.
