At a Glance
- Tasks: Provide top-notch customer service and support in a busy call centre.
- Company: Join United Cerebral Palsy of Georgia, a supportive and caring organisation.
- Benefits: Earn £16.50 per hour, plus a free DBS certificate and dedicated consultant support.
- Why this job: Make a difference by helping others while developing your skills in a rewarding role.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 34320 - 34320 £ per year.
United Cerebral Palsy of Georgia is seeking a Full Time Customer Service Information Administration Receptionist Worker to join their team in Newport, Wales. This role involves providing excellent customer service and support through an inbound call center, with a focus on the digital delivery of services.
The successful candidate will work 35 hours a week, Monday to Friday, offering a competitive rate of £16.50 per hour. Benefits include a free DBS disclosure certificate and a dedicated consultant assigned to you for support.
Customer Service & Information Admin Specialist in Newport employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that prioritises employee well-being and professional growth. Located in Newport, Wales, we foster a supportive work culture where team members are encouraged to develop their skills while providing vital services to the community. With competitive pay, comprehensive benefits including a free DBS disclosure certificate, and dedicated support from a consultant, we ensure our employees feel valued and empowered in their roles.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Information Admin Specialist in Newport
✨Tip Number 1
Make sure you research United Cerebral Palsy of Georgia before your interview. Knowing their mission and values will help you connect your skills to what they do, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in an inbound call centre. We all know that great communication is key, so be ready to demonstrate your skills.
✨Tip Number 3
Dress the part! Even if the interview is virtual, looking professional can boost your confidence and make a good impression. Remember, first impressions count!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service & Information Admin Specialist in Newport
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've handled calls or queries in the past, so share specific examples that showcase your ability to provide excellent support.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to match the job description. Use keywords from the posting to show us you’re a perfect fit for the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research United Cerebral Palsy of Georgia. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Digital Tools
As the position focuses on digital delivery of services, make sure you're comfortable with common digital communication tools and platforms. If you have experience with specific software or systems, be ready to discuss how you've used them to enhance customer interactions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
