At a Glance
- Tasks: Lead a dedicated team to deliver exceptional home care services in your local community.
- Company: Join a respected private home care provider with a strong reputation for quality.
- Benefits: Competitive salary, bonus opportunities, and a £1,000 joining incentive.
- Other info: Enjoy genuine career progression within a supportive and growing national organisation.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience as a Registered Manager or Branch Manager in domiciliary care is essential.
The predicted salary is between 40500 - 52500 £ per year.
About the Opportunity
An excellent opportunity has become available for an experienced Branch Care Manager to join a well‑established, highly respected private home care provider within their Newport branch. This is an exciting opportunity to lead an established service delivering both domiciliary and live‑in care, supported by strong central teams across recruitment, compliance and marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality‑led services focused on exceptional customer care rather than high volume provision. The branch has an established presence within the local community and offers an excellent opportunity for an ambitious manager who enjoys leading teams, developing care hours and driving high quality service delivery within a supportive operational structure.
The Role
As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high‑quality care alongside sustainable business growth. This is a hands‑on leadership role suited to an experienced care professional who enjoys developing teams, building strong client relationships and driving performance in a quality‑led environment.
Key responsibilities include:
- Managing the day‑to‑day operations of the branch
- Leading and developing office and care teams
- Ensuring full CIW compliance and maintaining high standards
- Growing care hours in a sustainable and ethical manner
- Managing private care packages and customer relationships
- Monitoring branch performance, quality and profitability
- Building strong relationships within the local healthcare community
- Participating in the branch on‑call rota
Requirements
- Previous experience as a Registered Manager or Branch Manager within domiciliary
- Residential managers with strong CIW knowledge will also be considered
- Strong knowledge of CIW/CQC regulations and inspections
- Proven leadership and people management skills
- Commercial awareness with the ability to grow a service
- Experience within private‑pay care would be highly advantageous
- Level 5 qualification desirable or willingness to work towards
- A resilient, proactive and solutions‑focused approach
- Full UK driving licence and access to your own vehicle
Salary
Salary up to 40,500 DOE + additional on call allowance. Bonus opportunity up to 12,000 per annum. Additional 1,000 joining incentive paid across the first 12 months. Strong support from regional and central teams. Opportunity to join a long‑established, highly regarded provider. Genuine career progression within a growing national organisation.
This is an excellent opportunity for an ambitious care leader who is passionate about delivering outstanding care and developing a successful, people‑focused branch.
Branch Operations Manager. Job in Rogerstone LilyLifestyle Jobs in Newport employer: United Cerebral Palsy of Georgia
Join a highly respected private home care provider in Newport, where you will lead a dedicated team in delivering exceptional domiciliary and live-in care. With a strong focus on quality over quantity, our supportive work culture fosters professional growth and offers a competitive salary package, including bonuses and a joining incentive. This is an ideal opportunity for an ambitious manager to thrive in a community-oriented environment while making a meaningful impact on the lives of those we serve.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Manager. Job in Rogerstone LilyLifestyle Jobs in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've developed teams and improved service delivery in your previous roles. This is your chance to shine and demonstrate your fit for the Branch Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Branch Operations Manager. Job in Rogerstone LilyLifestyle Jobs in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Operations Manager role. Highlight your experience in managing care teams and your knowledge of CIW/CQC regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for delivering high-quality care and how you’ve successfully led teams in the past. Let us know why you’re the perfect fit for our Newport branch.
Showcase Your Leadership Skills:In your application, emphasise your leadership experience and how you've developed teams in previous roles. We’re keen to see examples of how you’ve driven performance and built strong client relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of CIW and CQC regulations. Being able to discuss these confidently will show that you're not just familiar with the requirements but also committed to maintaining high standards in care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you developed staff or improved service delivery. This will demonstrate your capability to manage and inspire a team effectively.
✨Understand the Community
Research the local healthcare community in Newport. Knowing about other services, potential partnerships, and community needs will help you articulate how you can build strong relationships and enhance the branch's presence.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges, like managing compliance issues or growing care hours sustainably. Prepare thoughtful responses that reflect your proactive and solutions-focused approach.