At a Glance
- Tasks: Lead the Service Reception team and ensure top-notch customer service.
- Company: Established Dealership Group in Newbury with a focus on growth.
- Benefits: Competitive salary, potential OTE of £38,000, and access to a car.
- Other info: Potential to advance to Aftersales Manager within 3-5 years.
- Why this job: Take your customer service career to the next level with growth opportunities.
- Qualifications: 2-5 years as a Service Advisor and a valid driving licence required.
The predicted salary is between 29000 - 38000 £ per year.
Salary: Up to 29,000 basic OTE 38,000 per annum
Location: Newbury
Holt Recruitment are seeking a Senior Service Advisor to lead the Service Reception team at an established Dealership Group in the Newbury area. If you are passionate about customer service and ready to take your career to the next level, we want to hear from you!
Responsibilities
- Lead the Service Reception team and oversee daily operations, ensuring high standards of customer service and efficient workflow.
What We Offer
- Competitive Salary: Up to 29,000 basic with an OTE of 38,000
- Growth Opportunity: This role is a succession hire that will most likely grow into an Aftersales Manager role within 3-5 years.
- Access to a car if needed.
Qualifications and Requirements
- A valid driving license.
- 2-5 years of experience as a Service Advisor in the motor trade.
- Someone with the drive to grow, learn, and succeed.
Senior Customer Service Advisor. Job in Newbury LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Holt Recruitment, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service excellence and employee development. Located in Newbury, our team enjoys competitive salaries, growth opportunities into management roles, and the unique advantage of access to a company car, making it an ideal place for those looking to advance their careers in the motor trade.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service Advisor. Job in Newbury LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Senior Customer Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the dealership group and understand their values and customer service approach. This will help you tailor your answers and show that you're genuinely interested in leading their Service Reception team.
✨Tip Number 3
Show off your experience! When you get the chance, share specific examples from your previous roles as a Service Advisor. Highlight how you've improved customer satisfaction or streamlined operations – this will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Customer Service Advisor. Job in Newbury LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and the motor trade. We want to see how your skills align with the Senior Service Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and your desire to grow within the company. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Leadership Skills:Since this role involves leading a team, make sure to mention any leadership experiences you have. Whether it's managing a project or mentoring a colleague, we want to know how you can lead our Service Reception team to success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and customer service best practices. Familiarise yourself with common challenges faced in service reception roles and think about how you would handle them.
✨Show Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or improved customer service standards.
✨Demonstrate Your Passion
Let your enthusiasm for customer service shine through. Share stories that highlight your commitment to providing excellent service and how you’ve gone above and beyond for customers in the past.
✨Ask Insightful Questions
Prepare some thoughtful questions about the dealership's operations and future growth. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
