At a Glance
- Tasks: Lead fulfilment operations, ensuring orders are processed and dispatched accurately and on time.
- Company: Join a market-leading FMCG production business with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity for continuous improvement and professional growth in a thriving industry.
- Why this job: Make a real impact in logistics while leading a passionate team in a fast-paced setting.
- Qualifications: Experience in operations, logistics, or supply chain management with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
A market-leading FMCG production business requires a Fulfilment Operations Manager to lead site fulfilment, dispatch, and order delivery activities. Applicants need strong operational and planning experience gained within a production, manufacturing, Food, FMCG or logistics environment, with a proven ability to manage teams and deliver against customer demand.
The Fulfilment Operations Manager will be responsible for coordinating fulfilment activities to ensure orders are picked, processed, and dispatched accurately, on time, and in full. The role would suit a driven and organised logistics, supply chain or operations professional, who can combine planning, process control, and leadership to deliver high service levels in a fast-paced environment.
Specific duties of the Fulfilment Operations Manager include:
- Generate, manage, and deliver daily and weekly fulfilment and dispatch plans in line with customer orders and KPIs
- Lead labour planning and forecasting across fulfilment and dispatch teams
- Track order progress and adjust plans to ensure OTIF
- Lead, coach, and develop fulfilment teams including training, absence, and performance management
- Drive continuous improvement and LEAN initiatives to improve efficiency, accuracy, and reduce waste
- Coordinate with production, planning, and logistics teams to ensure aligned order fulfilment
- Oversee dispatch operations, ensuring accurate picking, packing, and loading of orders
- Support implementation of new tools, systems, and fulfilment processes
Fulfilment Operations Manager applicants should meet the following criteria:
- Operations, fulfilment, logistics, supply chain, or production planning experience within a production, manufacturing, or distribution environment
- Strong understanding of labour planning, order fulfilment, and cost control
- Proven leadership experience managing and developing teams
- Excellent organisational, problem-solving, and decision-making skills
- Strong communication and stakeholder management skills
- Continuous improvement mindset (Lean / 5S experience beneficial)
Fulfilment Operations Manager. Job in New Milton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading player in the FMCG sector, our company offers an exceptional work environment in New Milton, where innovation and teamwork thrive. We prioritise employee development through comprehensive training programmes and continuous improvement initiatives, ensuring that our Fulfilment Operations Manager can grow their career while contributing to our mission of delivering outstanding service. With a strong focus on work-life balance and a culture that values collaboration and efficiency, we are committed to making your experience both meaningful and rewarding.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Operations Manager. Job in New Milton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their fulfilment processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've managed teams and driven improvements in past roles. This is key for a Fulfilment Operations Manager position!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Fulfilment Operations Manager. Job in New Milton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your operational and planning experience in the FMCG or logistics sector. We want to see how your skills match the role of Fulfilment Operations Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your leadership experience and how you’ve driven continuous improvement in past roles. We love a good story!
Showcase Your Team Management Skills:Since this role involves leading teams, make sure to highlight your experience in managing and developing teams. Share specific examples of how you’ve coached others and improved team performance. We’re all about collaboration here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Before the interview, brush up on key metrics related to fulfilment and logistics. Be ready to discuss how you've managed KPIs in previous roles, as this will show your understanding of the operational side of the business.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams. Think about specific situations where you coached or developed team members, and be ready to explain how you handled performance management and absence issues.
✨Emphasise Continuous Improvement
Familiarise yourself with LEAN principles and be prepared to discuss how you've implemented process improvements in past roles. Share concrete examples of how these initiatives led to increased efficiency or reduced waste.
✨Align with Company Values
Research the company’s culture and values. During the interview, align your answers to reflect how your personal values and work ethic match theirs, especially in terms of customer service and teamwork.
