At a Glance
- Tasks: Lead fulfilment operations, ensuring orders are processed and dispatched accurately and on time.
- Company: Join a market-leading FMCG production business with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity for continuous improvement and professional growth in a thriving industry.
- Why this job: Make a real impact in logistics while leading a passionate team in a fast-paced setting.
- Qualifications: Experience in operations, logistics, or supply chain management with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
A market-leading FMCG production business requires a Fulfilment Operations Manager to lead site fulfilment, dispatch, and order delivery activities. Applicants need strong operational and planning experience gained within a production, manufacturing, Food, FMCG or logistics environment, with a proven ability to manage teams and deliver against customer demand.
The Fulfilment Operations Manager will be responsible for coordinating fulfilment activities to ensure orders are picked, processed, and dispatched accurately, on time, and in full. The role would suit a driven and organised logistics, supply chain or operations professional, who can combine planning, process control, and leadership to deliver high service levels in a fast-paced environment.
Specific duties of the Fulfilment Operations Manager include:
- Generate, manage, and deliver daily and weekly fulfilment and dispatch plans in line with customer orders and KPIs
- Lead labour planning and forecasting across fulfilment and dispatch teams
- Track order progress and adjust plans to ensure OTIF
- Lead, coach, and develop fulfilment teams including training, absence, and performance management
- Drive continuous improvement and LEAN initiatives to improve efficiency, accuracy, and reduce waste
- Coordinate with production, planning, and logistics teams to ensure aligned order fulfilment
- Oversee dispatch operations, ensuring accurate picking, packing, and loading of orders
- Support implementation of new tools, systems, and fulfilment processes
Fulfilment Operations Manager applicants should meet the following criteria:
- Operations, fulfilment, logistics, supply chain, or production planning experience within a production, manufacturing, or distribution environment
- Strong understanding of labour planning, order fulfilment, and cost control
- Proven leadership experience managing and developing teams
- Excellent organisational, problem-solving, and decision-making skills
- Strong communication and stakeholder management skills
- Continuous improvement mindset (Lean / 5S experience beneficial)
Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading FMCG production business located in New Milton, we pride ourselves on fostering a dynamic work culture that values teamwork, innovation, and continuous improvement. Our employees benefit from comprehensive training and development opportunities, ensuring they grow alongside the company while contributing to high service levels in a fast-paced environment. Join us to be part of a supportive team that is committed to excellence and operational success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to fulfilment operations. Think about your past experiences and how they align with the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and driven improvements in previous roles. We love hearing about your successes and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in fulfilment operations.
We think you need these skills to ace Fulfilment Operations Lead. Job in New Milton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fulfilment Operations Lead role. Highlight your operational and planning experience, especially in FMCG or logistics. We want to see how your skills match what we're looking for!
Showcase Leadership Skills:Since this role involves managing teams, don’t forget to showcase your leadership experience. Share examples of how you've coached and developed teams in the past. We love seeing how you can inspire others!
Be Specific About Achievements:When detailing your experience, be specific about your achievements. Use numbers and KPIs to demonstrate how you’ve improved efficiency or accuracy in previous roles. This helps us see the impact you can make!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Before the interview, brush up on key metrics related to fulfilment and logistics. Be ready to discuss how you've managed KPIs in previous roles, as this will show your understanding of the operational side of the business.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams. Think about specific situations where you coached or developed team members, and be ready to explain how you handled performance management and absence issues.
✨Emphasise Continuous Improvement
Familiarise yourself with LEAN principles and be prepared to discuss how you've implemented process improvements in past roles. Companies love candidates who can demonstrate a mindset focused on efficiency and waste reduction.
✨Align with Company Values
Research the company culture and values of the organisation you're interviewing with. Tailor your responses to reflect how your personal values align with theirs, especially regarding teamwork and customer service.
