At a Glance
- Tasks: Help people find their dream homes and lead the sales process from start to finish.
- Company: Join Amplius, a company dedicated to delivering exceptional customer journeys in housing.
- Benefits: Enjoy a competitive salary, car allowance, and hybrid working options.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by guiding them to their new homes.
- Qualifications: Experience in off-plan sales and strong customer service skills required.
The predicted salary is between 38850 - 38850 £ per year.
Salary: £38,850 (plus car allowance of £2,750) per year
Location: Hybrid – Peterborough
Contract: Permanent, Full Time
Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you’ll lead the end‑to‑end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast‑paced and collaborative team, you’ll contribute to strategic sales and marketing activity while delivering a high‑quality, compliant service that reflects our commitment to customers, quality, and value for money.
Your week: 36.25 hours Monday to Friday, 9am to 5.15pm
Location: Hybrid with a weekly presence in our Peterborough office
Snapshot of your role:
- Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high‑quality customer journey.
- Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes.
- Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones.
- Provide exceptional customer service and ensure a positive customer journey at all stages of the process.
- Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit‑ready sales files.
- Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off‑plan reservations.
- Support sales and marketing activity, including route‑to‑market decisions, external agent performance, and the use of customer feedback and advocacy.
- Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes.
What we’re looking for:
- Proven experience delivering off‑plan sales within a development‑led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion.
- Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide.
- Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast‑paced environment, balancing commercial performance with regulatory compliance.
- Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high‑quality, accurate sales data.
A full UK driving licence & access to a vehicle is essential for this role.
DBS clearance is required for this role.
Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
New Build Sales Officer. Job in Cambridgeshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Amplius, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our New Build Sales Officers to thrive. With a focus on employee growth and development, we provide comprehensive training and opportunities for career advancement, all while ensuring a healthy work-life balance through our hybrid working model in Peterborough. Join us in making a meaningful impact by helping customers find their dream homes, backed by competitive salaries and benefits including a car allowance.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Build Sales Officer. Job in Cambridgeshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and sales processes, especially around Shared Ownership. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the New Build Sales Officer role. Highlight your track record in off-plan sales and your understanding of compliance requirements to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to helping people find their dream homes.
We think you need these skills to ace New Build Sales Officer. Job in Cambridgeshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Build Sales Officer role. Highlight your experience with Shared Ownership homes and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping people find their homes and how your skills align with our mission at Amplius. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role is all about delivering an exceptional customer journey, make sure to highlight your customer service experience. Share specific examples of how you've gone above and beyond for clients in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of Shared Ownership homes and the sales process. Understand the key regulations like Section 106 obligations and Homes England requirements. This will show that you're not just interested in the role, but that you’re also well-prepared to handle the complexities involved.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an exceptional customer journey, be ready to share examples of how you've provided outstanding customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the position.
✨Demonstrate Your Sales Experience
Prepare to discuss your previous experience with off-plan sales and managing multiple schemes. Be specific about your achievements and how you’ve successfully navigated the sales lifecycle from launch to completion. This will help the interviewers see that you have the hands-on experience they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to customer feedback, or how they measure success in sales. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
