At a Glance
- Tasks: Support the Network Management Team with systems management and customer care.
- Company: Join Vizion Network, a dynamic company in Hull with a fun culture.
- Benefits: Enjoy competitive salary, health perks, free food days, and holiday purchase options.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real impact by managing repairer networks and enhancing customer relationships.
- Qualifications: Strong data entry skills, good communication, and knowledge of Microsoft Office required.
The predicted salary is between 26234 - 26234 £ per year.
Location: Hull
Salary: £26,234 per annum
What we offer:
- 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)
- Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme
- 21 days annual leave
- Additional birthday holiday
- Holiday purchase scheme
- Performance based salary increments
- Fun Company events and functions
- Free parking
- Monthly free food days
- Close to shops and amenities
- Reward and recognition
Purpose:
To provide professional administrative support within the Network Management Team. The Administrator is responsible for systems management of the repairer network and repairer communication. Building relationships and customer care is very important in this role and must be sustained at all times.
Role Profile:
- Management of repairer information on our systems including Nucleus and Cortex.
- Ensure that new network repairers are set up and maintained correctly.
- Update systems on postcode changes, SLA additions/removals, repairers on and off hold.
- Administer full removal procedure of repairers leaving the network.
- Distribution of repairer communication and documents via mailshots and Docusign.
- Maintain Mailchimp database.
- Monitor weather and distribute warning alerts as and when required.
- Liaise with Network Performance Analysts and Controllers on sharing information on repairer updates and data changes.
- To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner.
- Manage Audatex repairer set up and assist with estimate failures.
- The production and distribution of reports.
- To ensure the accurate and detailed recording of all information utilising our management systems to provide comprehensive audit trails.
- Always promote data security in and outside of the business, strict adherence to GDPR and information security standards.
- Manage complaints in line with policy.
- The completion of duties as required from time to time by the Management Team.
- Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values.
- To promote our business and that of our clients by always providing exceptional and friendly service.
Person Specification:
- Accurate data entry skills
- Good planning and organisational skills
- Able to build and maintain relationships
- Ability to work to agreed deadlines, targets and objectives
- Able to work as part of a team as well as autonomously to a high level of accuracy
- Excellent telephone and communication skills
- Good knowledge of Microsoft Office
- GCSE Maths and English
To Apply:
If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Network Management Administrator. Job in Hull LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Vizion Network, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. Located in Hull, our team enjoys a range of benefits including a comprehensive health and benefits scheme, generous annual leave, and opportunities for performance-based salary increments, all while working in a vibrant environment that fosters collaboration and recognition.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Management Administrator. Job in Hull LilyLifestyle Jobs
✨Tip Number 1
Network with people in the industry! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Make sure you can explain how your skills align with their needs, especially around customer care and data management.
✨Tip Number 3
Practice common interview questions related to administrative roles. Think about examples from your past that showcase your organisational skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Network Management Administrator. Job in Hull LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Management Administrator role. Highlight your relevant experience and skills, especially in data entry and relationship building, to show us you're the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join our team and how your skills align with the job description. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills:Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience with systems management or customer care, as these are key for the role and will grab our attention!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Systems
Familiarise yourself with the systems mentioned in the job description, like Nucleus and Cortex. Being able to discuss how you’ve used similar systems or your approach to learning new software can really impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your excellent telephone and email skills. You might even want to practice answering common queries related to network management to show you can handle enquiries professionally.
✨Highlight Your Organisational Skills
The job requires good planning and organisational skills, so come ready with examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Teamwork and Autonomy
This role needs someone who can work well in a team but also independently. Be ready to share experiences where you successfully collaborated with others as well as instances where you took initiative on your own.
