At a Glance
- Tasks: Run our eBay shop, boost sales, and support fundraising events.
- Company: Join a vibrant charity focused on social impact and community engagement.
- Benefits: Flexible hours, hands-on experience, and the chance to make a difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your skills in eCommerce and fundraising.
- Qualifications: Experience with eBay or similar platforms and a passion for community work.
The predicted salary is between 30000 - 40000 £ per year.
You will be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.
Key Responsibilities
- eCommerce & Online Sales
- Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking.
- Create, optimise, and maintain high-quality listings across eBay and other online sales channels.
- Produce clear, accurate product descriptions and strong visual content.
- Maintain an organised library of listing content and assets.
- Work with the team internally to ensure accurate pricing based on product specifications.
- Continuously improve listings, pricing, and conversion rates to drive revenue growth.
- Monitor performance, identify trends, and introduce new online sales platforms to implement improvements to support growth.
- Events, Pop-Ups & Fundraising Support
- Support planning and delivery of pop-up shops and fundraising events.
- Assist with setup, merchandising, and customer engagement.
- Help maximise sales and donations during events.
- Contribute to fundraising campaigns and applications.
- Revenue Growth & Partnerships (Reframed)
- Promote and generate sales for framing services through Reframed.
- Identify cross-selling opportunities with customers and donors.
- Support growth of income across both the charity and its commercial activities.
- Customer Experience & Operations
- Provide timely, professional responses to customer enquiries.
- Resolve issues relating to orders, returns, and products.
- Maintain strong customer satisfaction and feedback ratings.
- Ensure compliance with marketplace policies and charity standards.
- Performance & Continuous Improvement
- Track sales and fundraising performance against targets.
- Identify opportunities to improve efficiency, revenue, and processes.
- Proactively suggest and implement new ideas to grow income.
- Take ownership of improving overall shop and sales performance.
What We’re Looking For
Essential Skills & Experience
- Commercially aware with proven experience managing eBay or similar eCommerce platforms.
- Ability to independently run and improve online sales channels.
- Strong understanding of listings, pricing, and conversion optimisation.
- Excellent written communication skills (for listings and customer interaction).
- Self-motivated and organised.
- Positive team player, adaptable and hands-on approach.
- Motivated by social impact, sustainability, and community work.
Desirable
- Experience in a charity, fundraising, or social enterprise environment.
- Knowledge of refurbished technology or resale markets.
Multi-Channel Sales Executive. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer that values creativity and social impact. Our vibrant work culture fosters collaboration and innovation, providing employees with ample opportunities for personal and professional growth in the heart of London. Join us to make a meaningful difference while enjoying the benefits of a supportive team environment and the chance to drive positive change through our fundraising initiatives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Channel Sales Executive. Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research LilyLifestyle and their mission. When you understand their values, you can tailor your conversations to show how you can contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to eCommerce and fundraising. Think about your past experiences and how they align with the role's responsibilities. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Multi-Channel Sales Executive. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your eCommerce Skills:Make sure to highlight your experience with eBay or similar platforms in your application. We want to see how you've managed listings, sales, and customer interactions, so don’t hold back on the details!
Craft Compelling Listings:Since you'll be creating product descriptions, it’s crucial to demonstrate your writing skills. Use clear, engaging language that reflects your ability to optimise listings and drive sales. Remember, first impressions count!
Demonstrate Your Team Spirit:We love a positive team player! In your application, share examples of how you’ve collaborated with others in past roles. Show us how you can contribute to our fundraising events and support your colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your eBay Inside Out
Make sure you’re familiar with the ins and outs of managing an eBay shop. Brush up on listing optimisation, customer messaging, and performance tracking. Being able to discuss specific strategies you've used or would use to improve sales will show your expertise.
✨Showcase Your Fundraising Passion
Since this role involves supporting fundraising events, be ready to share any relevant experiences you have in this area. Talk about how you’ve contributed to past events or campaigns, and express your enthusiasm for making a social impact through your work.
✨Demonstrate Your Customer Service Skills
Customer experience is key in this role, so prepare examples of how you’ve handled customer enquiries or resolved issues in the past. Highlight your ability to maintain strong satisfaction ratings and how you can contribute to a positive customer experience.
✨Be Ready to Discuss Performance Metrics
Understand the importance of tracking sales and fundraising performance. Be prepared to talk about how you’ve identified trends or implemented improvements in previous roles. Showing that you can take ownership of performance metrics will set you apart.
