At a Glance
- Tasks: Assist customers and manage operations in a dynamic travel environment.
- Company: Specialist tour operator based in Leeds with a vibrant team culture.
- Benefits: Up to £34,000 pro rata salary, 28 days leave, pension scheme, and exclusive holiday discounts.
- Other info: Flexible hours, perfect for students looking to balance work and studies.
- Why this job: Join a fun team and help create unforgettable travel experiences for customers.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 27200 - 34000 £ per year.
Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and be flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience.
Customer and Operations Executive duties:
- Responding to customer enquiries via phone, email, and post
- Managing and updating the booking system
- Processing and managing supplier payments
- Promoting holidays where appropriate
- Support month-end reporting
- Providing general administrative and office support
Customer and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to £34,000 pro rata
- 28 days annual leave + bank holidays (pro rata for part time)
- Pension scheme
- Exclusive holiday discounts for you, friends and family
Part-Time Customer and Operations Coordinator. Job in Leeds LilyLifestyle Jobs in Morley employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team at our specialist tour operator in Leeds, where we prioritise employee well-being and growth. Enjoy a flexible part-time role with competitive pay, generous holiday allowances, and exclusive travel discounts for you and your loved ones. Our collaborative work culture fosters personal development and encourages a passion for the travel industry, making it an ideal place for those seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer and Operations Coordinator. Job in Leeds LilyLifestyle Jobs in Morley
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customer enquiries, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Customer and Operations Coordinator. Job in Leeds LilyLifestyle Jobs in Morley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Customer and Operations Coordinator. Highlight any relevant experience, especially in customer service or operations, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this part-time role. Mention your flexibility with hours and how your skills align with the job description.
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and free of typos. Use a friendly tone that reflects your personality while remaining professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the tour operator. Understand their values, the types of holidays they offer, and their target audience. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer and Operations Executive, strong communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising clear and concise responses will demonstrate your verbal skills during the interview.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Be ready to discuss how you manage your time and tasks, especially under pressure. You could mention specific tools or methods you use to stay organised, which will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as managing multiple bookings or dealing with a difficult customer, and prepare your strategies for handling these situations.
