At a Glance
- Tasks: Assist customers and manage bookings while providing top-notch support.
- Company: Specialist tour operator in Leeds with a vibrant team atmosphere.
- Benefits: Up to £34,000 salary, 28 days leave, pension scheme, and exclusive holiday discounts.
- Other info: Monday to Friday role with great opportunities for growth.
- Why this job: Join a fun team and help create unforgettable travel experiences for customers.
- Qualifications: Strong communication skills and attention to detail; travel experience is a plus.
The predicted salary is between 34000 - 34000 £ per year.
Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to 34,000 dependent on experience.
Customer Service and Operations Executive duties:
- Responding to customer enquiries via phone, email, and post
- Managing and updating the booking system
- Processing and managing supplier payments
- Promoting holidays where appropriate
- Supporting month-end reporting
- Providing general administrative and office support
Customer Service and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to 34,000
- 28 days annual leave + bank holidays
- Pension scheme
- Exclusive holiday discounts for you, friends and family
Customer Service and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley employer: United Cerebral Palsy of Georgia
Join a dynamic team at our specialist tour operator in Leeds, where we prioritise employee well-being and growth. Enjoy a supportive work culture with a competitive salary of up to £34,000, generous annual leave, and exclusive holiday discounts for you and your loved ones. We are committed to fostering professional development and providing a rewarding environment for our Customer Service and Operations Executive.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service and Operations Executive role. Highlight your relevant experience, especially in customer service and any organisational skills that match what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your skills can benefit our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Be clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the tour operator. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service and Operations Executive, communication is key. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Practising clear and concise responses will demonstrate your verbal skills during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. You might want to share specific tools or methods you use to keep track of bookings or deadlines. This will highlight your attention to detail, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service or operations. Think about how you would handle a difficult customer or a booking error. Practising these scenarios can help you respond confidently and effectively.
