At a Glance
- Tasks: Assist customers and manage operations in a dynamic travel environment.
- Company: Specialist tour operator based in Leeds with a vibrant team culture.
- Benefits: Up to £34,000 pro rata salary, 28 days leave, pension scheme, and exclusive holiday discounts.
- Other info: Flexible part-time hours with opportunities for growth in the travel industry.
- Why this job: Join a fun team and help create unforgettable travel experiences for customers.
- Qualifications: Strong communication skills, organisational abilities, and proficiency in Microsoft Office.
The predicted salary is between 27200 - 34000 £ per year.
Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and be flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience.
Customer and Operations Executive duties:
- Responding to customer enquiries via phone, email, and post
- Managing and updating the booking system
- Processing and managing supplier payments
- Promoting holidays where appropriate
- Support month-end reporting
- Providing general administrative and office support
Customer and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to £34,000 pro rata
- 28 days annual leave + bank holidays (pro rata for part time)
- Pension scheme
- Exclusive holiday discounts for you, friends and family
Customer and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley employer: United Cerebral Palsy of Georgia
Join a dynamic team at a specialist tour operator in Leeds, where we prioritise employee well-being and growth. As a Customer and Operations Executive, you'll enjoy a flexible part-time schedule, competitive salary, and generous benefits including 28 days annual leave and exclusive holiday discounts. Our supportive work culture fosters collaboration and encourages professional development, making it an ideal environment for those passionate about the travel industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Customer and Operations Executive role.
✨Tip Number 2
Prepare for the interview by researching the company and its offerings. Knowing their holiday packages inside out will show your enthusiasm and help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves responding to customer enquiries, being articulate and confident during mock interviews can really boost your chances of impressing the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to dive into the travel industry.
We think you need these skills to ace Customer and Operations Executive. Job in Leeds LilyLifestyle Jobs in Morley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer and Operations Executive role. Highlight your relevant experience and skills, especially in customer service and operations, to show us why you're the perfect fit!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use proper grammar and spelling, and don’t forget to express your enthusiasm for the position!
Highlight Your Organisational Skills:We love candidates who can juggle multiple tasks! In your application, give examples of how you've managed your time effectively or handled various responsibilities in previous roles.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, do some digging into the tour operator's background. Understand their mission, values, and the types of holidays they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer and Operations Executive, communication is key. Prepare examples of how you've successfully handled customer enquiries in the past, whether via phone or email. Practise articulating your thoughts clearly and confidently to demonstrate your verbal skills.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing specific tools or methods you use to manage tasks. Be ready to explain how you prioritise your workload, especially when juggling multiple responsibilities, as this role requires strong multi-tasking abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing supplier payments or handling a difficult customer, and prepare thoughtful responses that showcase your ability to handle pressure.
