At a Glance
- Tasks: Handle vehicle technical claims and provide excellent customer service.
- Company: Established company with nearly 50 years in the automotive industry.
- Benefits: Competitive salary, generous holiday, private medical insurance, and work-from-home options.
- Other info: Casual dress, excellent career progression, and supportive work environment.
- Why this job: Join a dynamic team working with luxury car brands and enjoy a great work-life balance.
- Qualifications: Must have Level 2 or 3 NVQ in Motor Vehicle Maintenance or equivalent.
The predicted salary is between 26700 - 31500 £ per year.
Location: Around Leeds area
Salary: from £26,700 (level 2) to £31,500 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday.
West Yorkshire - Hybrid/Homeworking.
This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance. Must have L2 or L3 NVQ in Maintenance and vehicle repair or equivalent.
Key Responsibilities:- Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users.
- Working with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault.
- Using your technical knowledge to authorise claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values.
- City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience)
- Previous experience in a Motor Vehicle Technical Environment.
- Excellent customer service skills.
- Reasonable IT literacy.
Work Environment: Initially full-time office-based training, followed by the option to work from home.
The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products.
Benefits:- 25 days holiday plus Bank Holidays.
- Option to buy additional holidays.
- Childcare Vouchers.
- Cyle to Work scheme.
- Private Medical Insurance.
- Excellent career progression opportunities.
- Additional leave.
- Casual dress.
- Company pension.
- Free parking.
- Life insurance.
- Sick pay.
- Work from home.
Job Types: Full-time, Permanent
Automotive Warranty Technical Claims Specialist. Job in Leeds LilyLifestyle Jobs in Morley employer: United Cerebral Palsy of Georgia
As an Automotive Warranty Technical Claims Specialist with us, you'll join a well-established company in Leeds that values work-life balance and offers a supportive hybrid working environment. Enjoy competitive salaries, generous holiday allowances, and excellent career progression opportunities while working with prestigious motor manufacturers. Our commitment to employee well-being is reflected in our comprehensive benefits package, including private medical insurance and a cycle-to-work scheme, making us an exceptional employer in the automotive industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Warranty Technical Claims Specialist. Job in Leeds LilyLifestyle Jobs in Morley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work with major manufacturers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific claims you've handled or technical challenges you've overcome. This will show you're not just a paper expert but someone who knows their stuff!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond for a customer. This role is all about handling enquiries, so demonstrating your people skills can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that job!
We think you need these skills to ace Automotive Warranty Technical Claims Specialist. Job in Leeds LilyLifestyle Jobs in Morley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive industry, especially any technical claims handling. We want to see how your skills match up with what we're looking for!
Show Off Your Qualifications:Don’t forget to mention your NVQ Level 2 or 3 in Maintenance and Vehicle Repair. We love seeing those qualifications front and centre, so make them pop in your application!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the perfect fit for the Automotive Warranty Technical Claims Specialist role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repairs. Familiarise yourself with common claims processes and the types of issues that arise with major manufacturers like JLR and Aston Martin. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves handling enquiries from customers and dealerships, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or provided exceptional service, as this will demonstrate your ability to handle claims effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle various claims situations, including negotiating payments for high-value repairs. This will not only showcase your problem-solving skills but also your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they support work-life balance. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
