At a Glance
- Tasks: Lead collections and litigation processes, driving recovery strategies and managing key relationships.
- Company: Join a growing specialist debt collection business in Melton Mowbray.
- Benefits: Competitive salary and the chance to shape debt recovery strategies.
- Other info: Opportunity for growth in a dynamic and fast-paced environment.
- Why this job: Make a real impact on customer outcomes and operational excellence.
- Qualifications: Experience in collections management and strong regulatory knowledge required.
The predicted salary is between 40000 - 50000 £ per year.
A specialist debt collection business is seeking an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment.
Key Responsibilities
- Develop, create, and execute a strategic business plan for historic and aged debt, focusing on maximising recoveries and reducing future risk.
- Lead the end-to-end collections lifecycle, including pre-arrears prevention, collections activity, litigation management, and recovery strategies.
- Work closely with litigators and legal partners to oversee cases through the litigation process and ensure commercially effective outcomes.
- Manage and oversee relationships with third-party suppliers, collection agencies, legal partners, and external stakeholders.
- Design and implement effective pre-arrears strategies aimed at improving customer outcomes.
- Take ownership of both internal and external late-stage debt management activities across problematic and aged debt portfolios.
- Develop, manage, and monitor credit loss models and performance frameworks to support decision-making and forecasting.
- Analyse portfolio performance, identify risks, and implement corrective actions to improve collection effectiveness.
- Ensure all collections and recovery activities operate within regulatory frameworks and customer treatment standards.
- Provide leadership and direction across collections activity, driving operational excellence and continuous improvement initiatives.
Skills & Experience Required
- Proven experience in a senior collections, recoveries, or debt management role within regulated financial services or debt collection environments.
- Strong understanding of FCA regulations and experience operating within highly regulated frameworks.
- Demonstrated experience developing and executing collections strategies for aged, problematic, or distressed debt portfolios.
- Experience managing end-to-end litigation processes and working directly with legal partners and litigators.
- Strong knowledge of collections operations, arrears management, recoveries, and credit risk principles.
- Experience developing credit loss models, forecasting methodologies, and performance reporting.
- Proven capability managing third-party suppliers and outsourced collections partners.
- Strong analytical and commercial mindset with the ability to make data-driven decisions.
- Ability to influence stakeholders across multiple functions and operate effectively in a change-focused environment.
- Strong leadership capability with the confidence to build and implement new strategies quickly.
Desirable Experience
- Experience working with problematic, vulnerable, or high-risk customer debt portfolios.
Why Apply?
This role offers the opportunity to make a measurable impact within a business undergoing growth, with responsibility for shaping debt recovery strategy, improving customer outcomes, and strengthening operational controls across collections and litigation activities.
Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and growing debt collection business in Melton Mowbray, where you will have the opportunity to lead strategic initiatives that directly impact recovery outcomes and customer satisfaction. Our supportive work culture fosters professional development, offering you the chance to enhance your skills in a fast-paced environment while ensuring compliance with regulatory standards. With a focus on operational excellence and continuous improvement, this role not only allows for meaningful contributions but also positions you for future growth within the organisation.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt collection and financial services sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to collections and litigation. We want you to show them that you’re not just a fit for the role, but also for their team!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with collections strategies and regulatory compliance. Highlight specific examples where you’ve made a difference in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Manager role. Highlight your experience in debt management and collections strategies, and don’t forget to mention any regulatory knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in collections and litigation management. We love a good story that showcases your skills!
Showcase Your Analytical Skills:Since this role involves analysing portfolio performance and making data-driven decisions, make sure to highlight your analytical skills in your application. We want to know how you've used data to improve recovery outcomes in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Regulations
Make sure you brush up on FCA regulations and any other relevant compliance standards. Being able to discuss how you've navigated these in your previous roles will show that you're not just experienced, but also aware of the regulatory landscape.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed collections strategies in the past. Be ready to discuss specific outcomes and how your strategic decisions led to improved recovery rates or reduced risks.
✨Demonstrate Leadership Skills
Think about times when you've led a team or project. Highlight your ability to influence stakeholders and drive operational excellence. This role requires strong leadership, so be prepared to share your experiences in managing teams and implementing new strategies.
✨Be Data-Driven
Since this role involves analysing portfolio performance and making data-driven decisions, come equipped with examples of how you've used data to inform your strategies. Discuss any credit loss models or forecasting methodologies you've developed or worked with.
