At a Glance
- Tasks: Be the friendly face for patients, managing enquiries and appointments.
- Company: Join a respected healthcare business in a supportive team.
- Benefits: Enjoy a competitive salary, 25 days holiday, and great perks.
- Other info: Fast-paced environment with opportunities for long-term stability.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Experience in reception or customer service, with strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
A highly regarded business is seeking a patient-focused Medical Receptionist to join their team on the outskirts of Epsom.
The Role
- Act as the first point of contact for patients, supporting them throughout their journey from initial enquiry through to aftercare.
Key Responsibilities
- Welcoming patients and providing a professional front-of-house experience.
- Managing patient enquiries via phone, email, and face-to-face communication.
- Coordinating appointments, clinic schedules, and patient flow.
- Updating and maintaining accurate patient records and internal systems.
- Supporting the patient journey from initial consultation through to aftercare.
- Handling payments and general administrative duties.
- Carrying out follow-up communication and post-appointment calls.
- Liaising with clinicians and the wider team to ensure a seamless patient experience.
- Ensuring all records and documentation are maintained accurately and confidentially.
The Candidate
- Previous experience within a reception, healthcare, or customer-facing office role.
- Excellent communication & interpersonal skills.
- Highly organised with strong attention to detail.
- Comfortable working within a fast-paced environment.
- Strong IT skills, including Microsoft Office.
- Professional, empathetic, and proactive approach.
- Flexible team player with a positive attitude.
The Package
- Monday to Friday working hours.
- Starting salary of 26,000 per annum.
- 25 days holiday plus bank holidays.
- Amazing company benefits provided.
This is a fantastic opportunity to join a supportive and growing organisation offering long-term stability within a professional environment.
Medical Receptionist. Job in Oxshott LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a highly regarded healthcare organisation in Oxshott as a Medical Receptionist, where you will be part of a supportive team dedicated to providing exceptional patient care. Enjoy a professional work environment with a Monday to Friday schedule, competitive salary, and generous holiday allowance, all while benefiting from opportunities for personal and professional growth within a thriving organisation. With a focus on employee well-being and development, this role offers a rewarding career path in the healthcare sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist. Job in Oxshott LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling enquiries and providing a warm welcome.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if the company is the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. We recommend applying through our website for a smoother process!
We think you need these skills to ace Medical Receptionist. Job in Oxshott LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reception or customer-facing roles. We want to see how your skills match the patient-focused approach we're looking for!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about providing excellent patient care and how you can contribute to our team at LilyLifestyle.
Show Off Your Communication Skills:Since you'll be the first point of contact for patients, it's crucial to demonstrate your communication skills. Use clear and professional language in your application to reflect this.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with patient management systems and common administrative tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Practise clear and empathetic communication, both verbally and in writing. Consider role-playing with a friend to simulate common scenarios you might encounter during the job.
✨Showcase Your Organisational Skills
Being highly organised is key in this role. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the clinic's approach to patient care, or how they handle busy periods. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
