At a Glance
- Tasks: Build relationships with healthcare teams and deliver engaging training sessions.
- Company: Dynamic healthcare company focused on customer experience.
- Benefits: Competitive hourly rate, flexible remote work, and potential for permanent position.
- Other info: Inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience in clinical healthcare or audiology and strong relationship-building skills.
The predicted salary is between 45000 - 65000 £ per year.
Location: Home / Remote
Start date: asap
Hourly rate: £55,000 per year
Duration: 6 months with possible extension to become permanent
Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home
Key Responsibilities:
- Build and nurture strong relationships with clinical teams and healthcare providers.
- Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions.
- Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features.
- Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks.
- Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops.
Your Profile:
- A background in clinical healthcare or audiology, with proven experience in delivering effective training.
- Excellent relationship-building skills, whether over the phone or in-person.
- The ability to analyse data and draw insights to inform customer strategies.
- A proactive and solution-focused mindset, capable of thriving in a fast-paced environment.
- A willingness to travel extensively across the UK, holding a valid UK driving license.
Medical/Customer Experience Specialist - Temporary Position. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Office Angels, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters personal growth. As a Medical/Customer Experience Specialist, you will benefit from a hybrid working model, allowing for flexibility while engaging with healthcare professionals across the UK. With opportunities for professional development and a commitment to employee well-being, we ensure that our team members thrive in their roles and contribute meaningfully to the healthcare community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical/Customer Experience Specialist - Temporary Position. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and audiology fields. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to customer experience in healthcare. We want you to shine when discussing how you can build relationships with clinical teams.
✨Tip Number 3
Show off your training skills! Think of examples where you've delivered effective training sessions. We want to hear about how you’ve empowered others, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Medical/Customer Experience Specialist - Temporary Position. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in clinical healthcare or audiology. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant training experience!
Show Off Your Relationship-Building Skills:Since this role is all about building strong relationships, give us examples of how you've successfully connected with customers or clinical teams in the past. We love seeing those interpersonal skills in action!
Be Proactive in Your Approach:Demonstrate your proactive and solution-focused mindset in your application. Share instances where you’ve tackled challenges head-on and provided tailored solutions. We’re looking for someone who thrives in a fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your clinical healthcare or audiology knowledge. Be ready to discuss how your background aligns with the role and how you can deliver effective training sessions. This will show that you're not just a fit for the job, but that you're genuinely passionate about it.
✨Build Rapport
Since relationship-building is key in this role, practice your communication skills. Think of examples where you've successfully built relationships with clients or colleagues. Being personable and approachable can make a huge difference in how you connect with the interviewers.
✨Show Your Proactivity
Prepare to share instances where you've taken initiative in previous roles. Whether it's developing a new training programme or addressing customer challenges, demonstrating a proactive mindset will resonate well with the interviewers looking for someone who thrives in a fast-paced environment.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their current initiatives for increasing awareness of ear and hearing checks or how they measure the success of their training sessions. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
