At a Glance
- Tasks: Build relationships with healthcare teams and deliver engaging training sessions.
- Company: Dynamic healthcare company focused on customer experience.
- Benefits: Competitive hourly rate, hybrid work model, and potential for permanent position.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience in clinical healthcare or audiology and strong relationship-building skills.
The predicted salary is between 45000 - 65000 £ per year.
Location: Home / Remote
Start date: asap
Hourly rate: £55,000 per year
Duration: 6 months with possible extension to become permanent
Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home
Key Responsibilities:
- Build and nurture strong relationships with clinical teams and healthcare providers.
- Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions.
- Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features.
- Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks.
- Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops.
Your Profile:
- A background in clinical healthcare or audiology, with proven experience in delivering effective training.
- Excellent relationship-building skills, whether over the phone or in-person.
- The ability to analyse data and draw insights to inform customer strategies.
- A proactive and solution-focused mindset, capable of thriving in a fast-paced environment.
- A willingness to travel extensively across the UK, holding a valid UK driving license.
Medical/Customer Experience Specialist - contract. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Office Angels, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters personal growth. As a Medical/Customer Experience Specialist, you will benefit from a hybrid working model, allowing for flexibility while engaging with healthcare professionals across the UK. With opportunities for professional development and a commitment to employee well-being, we ensure that our team members thrive in their roles and contribute meaningfully to the healthcare community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical/Customer Experience Specialist - contract. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and audiology fields. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to customer experience in healthcare. Practise common interview questions and think of examples that showcase your relationship-building skills.
✨Tip Number 3
Show off your training skills! If you’ve got experience delivering training sessions, be ready to discuss this in detail. Maybe even prepare a mini-presentation to demonstrate your approach and how you engage with clinicians.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Medical/Customer Experience Specialist - contract. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in clinical healthcare or audiology. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant training experience!
Show Off Your Relationship-Building Skills:Since this role is all about building strong relationships, share examples of how you've successfully connected with customers or clinical teams in the past. We love seeing those interpersonal skills in action!
Be Proactive in Your Approach:Demonstrate your proactive mindset by discussing how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and come up with tailored solutions, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your clinical healthcare or audiology knowledge. Be ready to discuss how your background aligns with the role and how you can deliver effective training sessions. Familiarise yourself with the latest trends in ear and hearing checks to show you're proactive and informed.
✨Build Rapport
Since relationship-building is key for this role, practice your communication skills. Think of examples where you've successfully built relationships with clients or colleagues. Show that you can be a trusted advisor by sharing how you’ve addressed challenges in the past.
✨Showcase Your Data Skills
Prepare to discuss how you've used data to inform strategies in previous roles. Bring examples of how you've analysed data to draw insights and improve customer experiences. This will demonstrate your analytical mindset and solution-focused approach.
✨Be Ready to Travel
Since the job involves extensive travel across the UK, be prepared to discuss your flexibility and willingness to visit clinicians. Mention any previous experience you have with site visits or workshops, and highlight your valid UK driving licence to reassure them you’re ready to hit the road.
