At a Glance
- Tasks: Lead a dynamic team in a busy medical centre, ensuring smooth daily operations.
- Company: Join a well-established GP practice in Liverpool with a supportive culture.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Be part of a positive team focused on patient satisfaction and quality service.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in leadership roles within healthcare and strong EMIS Web knowledge.
The predicted salary is between 29250 - 29250 £ per year.
Location: Liverpool
Hours: Full-time, 37.5 hours per week (Monday to Friday, 8:00am to 6:00pm with one late evening)
Salary: £29,250 per annum (equivalent to £15.00 per hour)
About the Role
We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice's daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery.
Key Responsibilities
- Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support.
- Manage staff rotas and ensure adequate cover across surgery opening hours.
- Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions.
- Use EMIS Web confidently for appointments, reporting, and problem-solving.
- Support the Practice Manager with audits, data reporting, and performance monitoring.
- Handle escalated patient queries and complaints in a professional and empathetic manner.
- Monitor and improve patient access and service quality.
- Uphold all confidentiality, information governance, and safeguarding standards.
Essential Requirements
- Proven leadership or supervisory experience within a GP practice or primary care setting.
- Strong working knowledge and confidence with EMIS Web.
- Excellent organisational and communication skills.
- Ability to manage a busy workload and adapt to changing priorities.
- Professional, supportive, and proactive approach to teamwork.
- Strong IT skills, including Microsoft Office and NHS systems.
Desirable
- Knowledge of QOF, recalls, and clinical reporting.
- Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult).
- Understanding of NHS policies, compliance, and performance targets.
If you have the relevant experience and are looking for your next leadership opportunity please apply online today; our team will be in touch to discuss your application.
Medical Centre Team Leader. Job in Merseyside LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team at our well-established GP practice in Liverpool, where your leadership skills will be valued and nurtured. We offer a positive work culture focused on patient care, alongside opportunities for professional development and training in EMIS Web. With a competitive salary and a commitment to employee wellbeing, this role is perfect for those seeking a meaningful career in healthcare.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Centre Team Leader. Job in Merseyside LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and EMIS Web experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've improved patient access or managed a team effectively. Real-life stories can make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to help you through the process.
We think you need these skills to ace Medical Centre Team Leader. Job in Merseyside LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your leadership experience and EMIS Web skills. We want to see how your background fits the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Team Leader position. Share specific examples of how you've led teams and improved patient services in the past.
Showcase Your Communication Skills:As a Team Leader, communication is key. In your application, demonstrate your ability to handle patient queries and complaints with empathy. We love candidates who can convey professionalism and support!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get in touch. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your EMIS Web Inside Out
Since the role requires strong EMIS Web experience, make sure you brush up on its features and functionalities. Be prepared to discuss how you've used it in previous roles, and think of specific examples where you solved problems or improved workflows using the system.
✨Showcase Your Leadership Skills
As a Team Leader, your ability to lead and support teams is crucial. Prepare to share examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them. Highlight your approach to fostering a positive work culture.
✨Prepare for Patient Interaction Scenarios
Handling patient queries and complaints is a key part of the job. Think about past experiences where you dealt with difficult situations and how you resolved them. Practise articulating these scenarios clearly, focusing on your empathetic approach and problem-solving skills.
✨Understand the Practice's Goals and Challenges
Research the GP practice you're applying to and understand their mission, values, and any recent news. This will help you tailor your answers to align with their goals and demonstrate your genuine interest in contributing to their success.
