At a Glance
- Tasks: Manage and optimise the Salesforce platform to support business processes and user needs.
- Company: Join a dynamic team at LilyLifestyle in Manchester with a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with stakeholders and vendors in a fast-paced environment.
- Why this job: Make a real impact by enhancing user experience and driving system efficiency.
- Qualifications: Experience as a Salesforce Administrator and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
Position: Salesforce Administrator
Location: Manchester (Hybrid)
Perm Role - 45k - 50k
Job Purpose
The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform, ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system.
Key Duties and Responsibilities
- Salesforce Platform Management
- Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports
- Manage user accounts, profiles, roles, permissions, and security settings
- Ensure system availability, performance, and data integrity
- Implement and maintain automation using Salesforce tools (Flows, Approval Processes)
- User Support & Training
- Act as first-line support for Salesforce-related issues and questions
- Troubleshoot and resolve system errors and user-reported issues
- Deliver user training, documentation, and guidance to improve adoption
- Gather feedback and translate business requirements into Salesforce solutions
- Data Management & Reporting
- Maintain high standards of data quality, accuracy, and consistency
- Perform data imports, exports, deduplication, and cleansing
- Create and maintain dashboards and reports to support business insight and decision-making
- Change Management & Continuous Improvement
- Manage Salesforce releases and coordinate testing of new features
- Assess impact of platform updates and communicate changes to users
- Identify opportunities to enhance efficiency through automation and process improvements
- Support minor enhancements and collaborate with developers on more complex changes
- Security, Compliance & Best Practice
- Ensure Salesforce usage complies with security, privacy, and regulatory requirements
- Manage access controls and audit trails
- Follow Salesforce and organizational best practices
- Maintain system documentation and configuration records
- Stakeholder & Vendor Collaboration
- Liaise with business stakeholders to understand requirements and priorities
- Work with Salesforce vendors, partners, or developers as needed
- Support integration with other systems where applicable
- Transformation
- Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and / or there is downtime
Requirements for the role
- Proven experience as a Salesforce Administrator or similar role
- Strong communication and interpersonal skills
- Salesforce Administrator Certification (ADM 201) - preferred
- Experience supporting Sales, Service, or Marketing Cloud
- Understanding of CRM processes and business workflows
Salesforce System Administrator. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Manchester office, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Salesforce System Administrators to thrive. With competitive salaries and a hybrid working model, we offer excellent benefits, ongoing training opportunities, and a commitment to employee growth, ensuring that you can develop your skills while contributing to meaningful projects that drive business success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce System Administrator. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend local meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any automation you've implemented. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and challenges. Be ready to discuss how you've tackled issues in the past and how you can bring value to the team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Salesforce System Administrator. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Salesforce features, user support, and data management. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or supported users in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about the Salesforce platform and how you can contribute to our team. Keep it engaging and relevant to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in all aspects of Salesforce, especially the features mentioned in the job description. Brush up on your knowledge of objects, fields, flows, and reports. Being able to discuss specific examples of how you've configured or optimised these elements will show you're the right fit.
✨Prepare for User Support Scenarios
Think about common user issues and how you would resolve them. Be ready to share your experiences in troubleshooting and providing training. This will demonstrate your ability to act as a first-line support and your commitment to improving user adoption.
✨Showcase Your Data Management Skills
Be prepared to discuss your experience with data quality, imports, exports, and reporting. Bring examples of dashboards or reports you've created that provided valuable insights. This will highlight your capability in maintaining data integrity and supporting business decision-making.
✨Emphasise Continuous Improvement Mindset
Talk about how you've previously identified opportunities for automation and process improvements. Share any experiences where you managed system updates or collaborated with developers. This will illustrate your proactive approach to enhancing system efficiency and your alignment with the role's transformation aspect.
