At a Glance
- Tasks: Manage and optimise the Salesforce platform to support business processes and user needs.
- Company: Join a dynamic team at LilyLifestyle in Manchester with a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with stakeholders and vendors in a fast-paced environment.
- Why this job: Make a real impact by enhancing user experience and driving system efficiency.
- Qualifications: Experience as a Salesforce Administrator and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
Position: Salesforce Administrator
Location: Manchester (Hybrid)
Perm Role - 45k - 50k
Job Purpose
The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform, ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system.
Key Duties and Responsibilities
- Salesforce Platform Management
- Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports
- Manage user accounts, profiles, roles, permissions, and security settings
- Ensure system availability, performance, and data integrity
- Implement and maintain automation using Salesforce tools (Flows, Approval Processes)
- User Support & Training
- Act as first-line support for Salesforce-related issues and questions
- Troubleshoot and resolve system errors and user-reported issues
- Deliver user training, documentation, and guidance to improve adoption
- Gather feedback and translate business requirements into Salesforce solutions
- Data Management & Reporting
- Maintain high standards of data quality, accuracy, and consistency
- Perform data imports, exports, deduplication, and cleansing
- Create and maintain dashboards and reports to support business insight and decision-making
- Change Management & Continuous Improvement
- Manage Salesforce releases and coordinate testing of new features
- Assess impact of platform updates and communicate changes to users
- Identify opportunities to enhance efficiency through automation and process improvements
- Support minor enhancements and collaborate with developers on more complex changes
- Security, Compliance & Best Practice
- Ensure Salesforce usage complies with security, privacy, and regulatory requirements
- Manage access controls and audit trails
- Follow Salesforce and organizational best practices
- Maintain system documentation and configuration records
- Stakeholder & Vendor Collaboration
- Liaise with business stakeholders to understand requirements and priorities
- Work with Salesforce vendors, partners, or developers as needed
- Support integration with other systems where applicable
- Transformation
- Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and/or there is downtime
Requirements for the role
- Proven experience as a Salesforce Administrator or similar role
- Strong communication and interpersonal skills
- Salesforce Administrator Certification (ADM 201) - preferred
- Experience supporting Sales, Service, or Marketing Cloud
- Understanding of CRM processes and business workflows
Salesforce Administrator. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Manchester office, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Salesforce Administrators to thrive. With a competitive salary range of £45k - £50k, we offer comprehensive training and development opportunities, ensuring our employees grow alongside the evolving Salesforce platform. Join us for a rewarding career where your contributions directly impact our business success in a supportive hybrid work environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or professionals in the industry. Use platforms like LinkedIn to connect and ask for insights or advice. You never know who might have a lead on a job opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your Salesforce knowledge. Be ready to discuss specific features you've worked with, like automation tools or data management. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to support users and improve system efficiency.
✨Tip Number 4
Apply through our website for the best chance at landing that Salesforce Administrator role! We love seeing candidates who are proactive and engaged. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Salesforce Administrator. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Salesforce, especially any specific features you've configured or maintained. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or user adoption in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Salesforce platform and how your background makes you a great fit for us. Keep it engaging and personal – we love to see your personality!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce features and functionalities. Brush up on your knowledge of objects, fields, flows, and reports, as these will likely come up during the interview. Being able to discuss specific examples of how you've configured or optimised Salesforce in previous roles will really impress.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled user issues or system errors in the past. Think of a couple of scenarios where you successfully resolved a problem or improved a process. This will demonstrate your ability to act as first-line support and your proactive approach to user training and documentation.
✨Highlight Your Data Management Expertise
Since data integrity is crucial for this role, be ready to talk about your experience with data imports, exports, and cleansing. Share specific examples of how you've maintained data quality and created dashboards or reports that provided valuable insights for decision-making.
✨Emphasise Collaboration and Communication
This role involves liaising with various stakeholders, so it’s important to showcase your communication skills. Prepare examples of how you've worked with different teams or vendors to understand requirements and implement changes. Highlighting your interpersonal skills will show that you can effectively drive adoption and usability of the Salesforce platform.
