At a Glance
- Tasks: Coordinate air freight shipments and build strong customer relationships in a dynamic environment.
- Company: A well-established logistics business with a great reputation in international freight.
- Benefits: Competitive salary, pension scheme, career progression, and a supportive team.
- Other info: Exciting opportunities for personal and professional development.
- Why this job: Join a growing company and make an impact in the fast-paced world of logistics.
- Qualifications: Experience in air freight or logistics, with strong communication skills.
The predicted salary is between 32000 - 32000 £ per year.
We’re currently recruiting on behalf of a growing and well‑established logistics business for a Sales & Operations Agent to join their Manchester‑based team. This is an excellent opportunity for someone with air freight or logistics experience who enjoys working in a fast‑paced, customer‑focused environment where no two days are the same. The business has an excellent reputation within the international freight sector and continues to invest in its people, technology, and operational capabilities.
Based close to Manchester Airport, this role combines both commercial and operational responsibilities, making it ideal for someone who enjoys building customer relationships while also being hands‑on with day‑to‑day freight operations.
What’s on Offer:
- 32,000 Competitive salary package
- Company pension scheme
- Excellent opportunities for career progression and development
- Supportive team environment
- Exposure to international logistics operations
- Opportunity to join a growing and ambitious freight business
The Role:
As Sales & Operations Agent, you’ll work closely with customers, airlines, suppliers, and internal teams to coordinate air freight shipments from quotation through to final delivery. You’ll play a key role in ensuring shipments move efficiently while delivering high levels of customer service and operational accuracy. This is a varied position offering exposure to both sales and operations within an international logistics environment.
Key Responsibilities:
- Respond to customer quote requests and pricing enquiries
- Liaise with airlines, suppliers, and overseas partners to secure competitive rates
- Manage bookings and coordinate freight movements
- Prepare and process operational documentation accurately
- Support import and export air freight operations
- Build and maintain strong customer relationships
- Ensure shipments are handled efficiently and compliantly
- Provide proactive updates and support to customers throughout the shipment process
- Work collaboratively with operations and commercial teams to deliver excellent service levels
What We’re Looking For:
Experience & Knowledge:
- Previous experience within air freight, freight forwarding, or logistics operations
- Exposure to import/export procedures and shipment coordination
- Sales or customer‑facing experience within the cargo or logistics sector
- Understanding of airline bookings and freight documentation would be advantageous
Skills & Attributes:
- Strong communication and customer service skills
- Organised and able to manage multiple priorities effectively
- IT literate and confident using operational systems
- Commercially aware with a proactive mindset
- Team player with a positive and flexible approach
- Ability to work efficiently in a fast‑moving operational environment
Sales/Operations Agent. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and well-established logistics business in the heart of Manchester, where your role as a Sales & Operations Agent will be pivotal in driving customer satisfaction and operational excellence. With a competitive salary, a supportive team culture, and ample opportunities for career progression, this company is committed to investing in its people and technology, making it an ideal workplace for those looking to thrive in the fast-paced world of international freight.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales/Operations Agent. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and air freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they handle air freight. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in air freight or logistics makes you the perfect fit for the Sales & Operations Agent role. Keep it concise but impactful, highlighting your customer service skills and operational know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales/Operations Agent. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your air freight or logistics experience, and don’t forget to showcase your customer service skills. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales & Operations Agent role. Share specific examples of how you've built customer relationships or managed freight operations in the past. We love a good story!
Show Off Your Communication Skills:Since this role involves liaising with customers and partners, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your air freight and logistics knowledge. Understand the key terms, processes, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you had to coordinate shipments or handle unexpected issues. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
