At a Glance
- Tasks: Engage with customers through calls to drive sales and renewals.
- Company: Join a dynamic team at LilyLifestyle in Manchester.
- Benefits: Earn up to £30,000 OTE with 25 days holiday and flexible leave options.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Make a real difference by helping customers while developing your skills.
- Qualifications: Experience in customer service or sales, with strong communication skills.
The predicted salary is between 24730 - 30000 £ per year.
Customer Sales & Renewals Advisor
Location: Manchester
Start date: Middle of June
Salary: 24,730 OTE 30,000+
Working Hours: Monday to Thursday 9am – 17:30pm and Friday 4pm Finish
Holidays: 25 days holidays + bank holidays (option to purchase/sell 5 holidays per year) + additional leave during other international celebrated holidays.
What You’ll Do:
- Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals
- Query handling in response to customer requests with the support of clear information and providing professional customer service
- Meet performance targets across sales, compliance, and customer satisfaction
- Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty
- Participate in training, team meetings, and continuous development activities
What You’ll Bring:
- Experience telephone-based customer service or sales experience in a regulated environment
- FCA Environment experience
- Strong verbal communication and listening skills
- Friendly, empathetic, and consultative approach to customer interactions
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sales and Renewals Consultant. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Manchester. Our Sales and Renewals Consultants enjoy competitive salaries, generous holiday allowances, and opportunities for professional growth through continuous training and development. Join us to be part of a supportive team that values your contributions and fosters a positive environment for success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Renewals Consultant. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research LilyLifestyle and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will boost your confidence and help you refine your communication skills, which are key for handling those inbound and outbound calls.
✨Tip Number 3
Be ready to showcase your achievements! Think of specific examples from your past experiences where you met or exceeded targets. This will demonstrate your ability to drive sales and renewals effectively during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at LilyLifestyle.
We think you need these skills to ace Sales and Renewals Consultant. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any telephone-based customer service or sales experience you have, especially in a regulated environment like FCA.
Craft a Compelling Cover Letter:Use your cover letter to showcase your friendly and empathetic approach. Mention specific examples of how you've handled customer queries or driven sales in the past to make your application stand out.
Showcase Your Communication Skills:Since strong verbal communication is key for this role, consider including a brief section in your application that demonstrates your listening skills and consultative approach. This could be through a relevant anecdote or achievement.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the role of a Sales and Renewals Consultant inside out. Familiarise yourself with the company’s products and services, as well as the sales process. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about your past experiences and how they relate to the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making them clear and impactful.
✨Show Off Your Skills
Highlight your verbal communication and listening skills during the interview. Be friendly and empathetic in your responses, demonstrating your consultative approach. Remember, they want to see how you interact with customers, so let your personality shine through!
✨Be Ready for Compliance Questions
Since this role involves working in a regulated environment, be prepared to discuss your understanding of compliance standards like GDPR and Consumer Duty. Brush up on these topics beforehand, so you can confidently explain how you would ensure all customer interactions meet regulatory requirements.
