At a Glance
- Tasks: Provide expert payroll advice and support clients with compliance and audits.
- Company: Join an award-winning global SaaS business in vibrant Manchester.
- Benefits: Enjoy a profit share scheme, 25 days holiday, and birthday off.
- Other info: Modern office environment with access to discounts and professional development.
- Why this job: Be part of a dynamic team and grow your career in payroll.
- Qualifications: Experience in payroll services and a strong understanding of UK legislation.
The predicted salary is between 30000 - 32000 £ per year.
Portfolio Payroll are currently working with an award-winning global SaaS business based in Central Manchester, who are looking for a Payroll Advisor to join them on a Permanent basis. This is an opportunity to be a part of the exponential growth of the most progressive and dynamic bureau in the UK, with amazing progression and development opportunities.
You will be responsible for complex case management, working within a team providing legally compliant advice and payroll assistance to clients to support the needs of the individual client and to highlight any options that are non-compliant.
The role:
- Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management.
- Keep yourself up to date with changes in payroll legislation and best practices.
- Log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA.
- Provide clients with supporting information and documentation that will assist them in the advice provided.
- Present training and proactively support customers in how to get the best out of the company's Payroll technology.
- Actively own cases to resolution, building rapport and relationships with clients.
- Assist clients with payroll audits, reviews, and compliance checks.
About you:
- A customer focussed and can-do approach to resolve all customer issues in a timely manner.
- Keeping the customer informed of progress of their case through to resolution.
- Deep understanding of UK payroll legislation and tax regulations.
- An understanding of each individual client's Payroll landscape, including Third Party Payments schedule and reporting requirements.
- Previous experience in either delivering or managing payroll services, ideally within a Bureau environment.
Benefits:
- Profit share scheme
- Day off on your birthday
- Bright Exchange (retail and other discounts)
- Access to Employee Assistance Programme
- 25 days' holiday, plus bank holidays.
- Pension Plan and Life Insurance
- Company incentives, access to discount schemes.
- Opportunity to expand your knowledge from an experienced, friendly team
- Modern working environment in Manchester City Centre
- Salary depending on experience (up to £32,000)
Payroll Advisor. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join an award-winning global SaaS business in Central Manchester as a Payroll Advisor, where you will thrive in a dynamic and progressive work environment. With a strong focus on employee growth, you will benefit from extensive training opportunities, a profit share scheme, and a generous holiday allowance, all while working alongside a supportive team dedicated to your success. Experience the vibrant culture of Manchester City Centre, where your contributions will be valued and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Advisor. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the payroll industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Payroll Advisor role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your understanding of UK payroll legislation and your experience in managing payroll services. Let them know you're the go-to person for all things payroll!
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the company through our website, express your interest, and ask about the role. It shows initiative and can really set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by brushing up on common payroll scenarios and case management questions. Practice how you'd handle complex cases and be ready to discuss your approach to client relationships. Confidence is key, so show them you’re ready to tackle any challenge!
We think you need these skills to ace Payroll Advisor. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Advisor role. Highlight your experience with payroll legislation and any relevant case management skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled payroll challenges in the past and how you can help us support our clients.
Showcase Your Customer Focus:Since this role is all about providing top-notch customer service, make sure to highlight your customer-focused approach. We love candidates who can demonstrate their ability to resolve issues and build relationships with clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Payroll Stuff
Make sure you brush up on UK payroll legislation and tax regulations before the interview. Being able to discuss recent changes or best practices will show that you're not just knowledgeable but also proactive about staying updated.
✨Showcase Your Customer Focus
Prepare examples of how you've resolved customer issues in the past. Highlight your can-do attitude and how you keep clients informed throughout the process. This will demonstrate that you understand the importance of client relationships in a payroll advisory role.
✨Familiarise Yourself with the Company
Research the company’s payroll technology and any recent news about them. Knowing their products and services will help you tailor your answers and show genuine interest in being part of their team.
✨Practice Case Management Scenarios
Think through potential case management scenarios you might encounter in the role. Be ready to discuss how you would handle complex cases, ensuring compliance while providing excellent service. This will illustrate your problem-solving skills and readiness for the job.
