At a Glance
- Tasks: Lead data-driven operations and enhance system performance in a dynamic environment.
- Company: Join a forward-thinking professional services firm in Manchester.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness initiatives.
- Other info: Exciting opportunities for career growth and collaboration across teams.
- Why this job: Make a real impact by driving operational efficiency and data-led decision making.
- Qualifications: Experience in operations, data management, and strong analytical skills required.
The predicted salary is between 45000 - 60000 £ per year.
Due to continued growth and expansion, an exciting opportunity has arisen for an experienced Operations Manager to join a forward-thinking professional services firm. This is a senior operational role sitting at the intersection of technology, data, legal operations and business process. You will play a key role in driving data‑led decision making, system performance and operational efficiency across the business. You will lead both data‑focused specialists and broader operational support functions, ensuring the business has the structure, systems and insight needed to operate effectively and scale.
Key Responsibilities
- Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems.
- Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders.
- Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL‑based reporting).
- Identify and deliver improvements to reporting suites in collaboration with key stakeholders.
- Manage and support wider Operations team members, ensuring effective operational support across the business.
- Work closely with Compliance and Risk teams to align processes with regulatory requirements (SRA, GDPR).
- Collaborate with Development, Business Analysts and Project Managers to ensure a joined‑up systems approach.
- Partner with Marketing and Communications to track and optimise new business performance and reporting.
- Lead or support projects including systems migrations, reporting transformation and process improvements.
- Maintain clear and up‑to‑date process documentation.
- Monitor operational risks and elevate issues with recommendations.
- Support the firm's AI and data strategy, including identifying use cases and improvements.
- Work collaboratively across group businesses to ensure effective systems and data alignment.
- Undertake ad hoc duties as required.
Person Specification
- Experience in a senior operations role, ideally within legal or professional services.
- Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar).
- Good working knowledge of SQL and relational databases.
- Experience using case management systems or CRM platforms.
- Experience delivering cross‑functional projects with multiple stakeholders.
- Experience managing teams within an operational environment.
- Strong commercial awareness and understanding of how operations impact performance.
- Highly analytical with the ability to turn data into clear business insights.
- Comfortable working in a fast‑paced, evolving environment.
- Excellent communication and stakeholder management skills.
- Exposure to AI or automation tools is beneficial.
- Understanding of data security and governance principles.
Salary & Benefits
- 45,000 - 60,000 depending on experience.
- Monday-Thursday: 8:30am - 5:30pm.
- Friday: 8:30am - 5:00pm.
- Hybrid working (3 days office / 2 from home after probation).
- 23 days holiday plus additional benefits including:
- Holiday buy‑back scheme.
- Birthday day off (after 2 years).
- Private medical insurance (after 2 years).
- Death in service.
- Enhanced maternity leave.
- Social events and wellbeing initiatives.
- Employee Assistance Programme, free fruit and annual flu jab.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Operations Manager - Internal Systems & Data. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and innovative professional services firm in Manchester as an Operations Manager, where you will thrive in a collaborative work culture that values data-driven decision making and operational excellence. With a strong focus on employee growth, the company offers hybrid working arrangements, competitive salaries, and a range of benefits including private medical insurance and wellbeing initiatives, ensuring a supportive environment for your career development. Experience the unique advantage of working in a forward-thinking team that prioritises both professional and personal fulfilment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Internal Systems & Data. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience with data management and operational efficiency. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application and help you get noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up in the future.
We think you need these skills to ace Operations Manager - Internal Systems & Data. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in data management and operational efficiency, as these are key for us at StudySmarter. Use specific examples that showcase your skills in leading teams and driving data-led decision making.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your familiarity with tools like Power BI and SQL, as we value those skills highly.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight any relevant projects where you've turned data into actionable insights. We love seeing how you can use data to improve operations and drive performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Data Inside Out
As an Operations Manager, you'll be dealing with a lot of data management and reporting. Make sure you brush up on your knowledge of MI reporting tools like Power BI and SQL. Be ready to discuss how you've used these tools in past roles to drive operational efficiency.
✨Showcase Your Leadership Skills
This role involves managing teams and collaborating with various stakeholders. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate others and ensure effective operational support across the business.
✨Understand Compliance and Risk
Familiarise yourself with regulatory requirements such as SRA and GDPR. Be prepared to discuss how you've aligned processes with compliance standards in previous roles. This will show that you understand the importance of governance in operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific scenarios where you've identified issues and implemented improvements. This will demonstrate your analytical skills and how you turn data into actionable insights.
