At a Glance
- Tasks: Manage debt collection cases and resolve customer issues in the utilities sector.
- Company: United Cerebral Palsy of Georgia, dedicated to supporting vulnerable customers.
- Benefits: Salary up to £28,800, quarterly bonuses, and a hybrid work model.
- Other info: Enjoy a flexible work environment with a focus on compliance and customer care.
- Why this job: Make a difference by helping vulnerable customers while developing your skills.
- Qualifications: Proven debt recovery experience and strong dispute resolution skills.
The predicted salary is between 28800 - 28800 £ per year.
United Cerebral Palsy of Georgia is looking for a Debt Recovery Agent to manage debt collection cases within the utilities sector in Manchester. You will ensure compliance while addressing customer issues and handling disconnections.
The role requires proven debt recovery experience and strong dispute resolution skills, with a focus on protecting vulnerable customers.
The position offers a salary of up to £28,800 plus a quarterly bonus, with a hybrid work model of 3 days from home and 2 days in the office.
Debt Recovery & Disconnection Specialist in Manchester employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the community. With a supportive work culture that values collaboration and professional growth, employees benefit from a hybrid work model that promotes work-life balance, competitive salaries, and opportunities for advancement within the organisation. Working in Manchester, you will be part of a dedicated team focused on protecting vulnerable customers, ensuring that your role is both rewarding and impactful.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery & Disconnection Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the utilities sector on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for those interviews! Research common questions for debt recovery roles and practice your answers. Make sure you can showcase your dispute resolution skills and how you handle vulnerable customers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Debt Recovery & Disconnection Specialist role, and applying directly can sometimes give you an edge.
We think you need these skills to ace Debt Recovery & Disconnection Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your debt recovery experience and any relevant skills. We want to see how your background fits with the role of a Debt Recovery Agent, so don’t be shy about showcasing your dispute resolution skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about protecting vulnerable customers and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Compliance Knowledge:Since compliance is key in this role, make sure to mention any experience you have with regulations in the utilities sector. We’re looking for someone who understands the importance of following the rules while still being empathetic to customer needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on debt recovery processes and regulations, especially in the utilities sector. Familiarise yourself with compliance standards and how they apply to protecting vulnerable customers. This knowledge will show that you're serious about the role.
✨Showcase Your Skills
Prepare examples of your past experiences in debt recovery and dispute resolution. Think of specific situations where you successfully managed customer issues or handled disconnections. This will help demonstrate your capability and confidence in the role.
✨Practice Empathy
Since the role focuses on vulnerable customers, be ready to discuss how you approach sensitive situations. Practising empathy in your responses can highlight your understanding of customer needs and your ability to handle difficult conversations with care.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to debt recovery and customer service. This shows your interest in the role and helps you gauge if the company’s values align with yours, especially regarding customer protection.
