At a Glance
- Tasks: Train and inspire new customer service advisors with engaging training materials.
- Company: Join Capgemini, a leading company known for its supportive work culture.
- Benefits: Earn £14.60 per hour with a stable 35-hour work week and weekends off.
- Other info: Exciting opportunity to grow within a dynamic team in Manchester.
- Why this job: Shape the future of customer service while developing your own skills.
- Qualifications: Experience in customer service and a passion for teaching others.
The predicted salary is between 30368 - 30368 £ per year.
Salary: £14.60 per hour
Location: Manchester
Hours: 35 hours per week, Monday to Friday, between 7am - 6pm
Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible for managing the compilation, promotion and delivery of training materials.
Customer Service Training Advisor. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Capgemini is an exceptional employer that prioritises employee development and a collaborative work culture in the vibrant city of Manchester. With competitive pay and a commitment to training, employees are empowered to grow their skills and advance their careers while enjoying a supportive environment that values teamwork and innovation.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Training Advisor. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Capgemini on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Customer Service Training Advisor.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role. We can even role-play with a friend to boost our confidence before the big day!
✨Tip Number 3
Showcase your training skills! Bring examples of training materials you've created or delivered in the past. This will help us stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you shine during the process.
We think you need these skills to ace Customer Service Training Advisor. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Training Advisor role. Highlight any relevant experience in training or customer service, and don’t forget to showcase your skills that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Capgemini. Be sure to mention your passion for training and how you can contribute to their team.
Showcase Your Communication Skills:As a Customer Service Trainer, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past training sessions or customer interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor Trainer inside out. Familiarise yourself with training methodologies and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your training skills and customer service expertise. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to manage training materials and deliver effective training sessions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes they currently have in place or how success is measured for trainers. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
✨Dress the Part
Even though it’s a training role, first impressions matter! Dress smartly and professionally for the interview. This not only boosts your confidence but also signals to the interviewer that you take the opportunity seriously and are ready to represent the company well.
