At a Glance
- Tasks: Handle customer enquiries and provide exceptional support in a fast-paced environment.
- Company: Join a dynamic team in the heart of Manchester City Centre.
- Benefits: Earn £14.50 per hour with Monday to Friday hours and potential for contract extension.
- Other info: Enjoy a vibrant workplace with excellent transport links and a supportive team culture.
- Why this job: Perfect for those who love helping others and want to grow their customer service skills.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
We are currently recruiting for a Customer Service Advisor to join a busy and fast‑paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
Key Responsibilities
- Handling inbound and outbound customer enquiries via phone and email
- Providing professional and efficient support to resolve customer queries
- Updating customer records accurately on internal systems
- Investigating and resolving issues in a timely manner
- Working collaboratively with internal teams to ensure a high level of service delivery
- Maintaining compliance with company policies and data protection standards
About You
- Previous customer service experience is essential
- Strong communication and interpersonal skills
- Ability to work in a fast‑paced environment and manage workload effectively
- Excellent attention to detail and problem‑solving ability
- Confident using computer systems and CRM platforms
- A positive, proactive, and team‑focused attitude
What’s on Offer
- Competitive hourly rate of 14.50
- Monday to Friday working hours (no weekends)
- Central Manchester location with excellent transport links
- Opportunity for contract extension based on performance
If you’re available to start on 1st June and are looking for your next customer service role, we’d love to hear from you. Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Representative. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in the heart of Manchester City Centre, where we prioritise exceptional customer service and employee satisfaction. With a competitive hourly rate and Monday to Friday working hours, you will enjoy a healthy work-life balance while having the opportunity to grow within a supportive environment. Our commitment to equal opportunities ensures that every voice is valued, making this an ideal place for those seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LilyLifestyle. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate your problem-solving skills effectively.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, make sure you look professional. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Service Representative. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your previous customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your interpersonal skills in your application. Use clear and concise language, and maybe even share a brief example of how you've successfully resolved a customer query in the past.
Be Detail-Oriented:Attention to detail is crucial, so double-check your application for any typos or errors before hitting send. We appreciate candidates who take the time to ensure their application is polished and professional, just like we do with our customer service!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fast-paced team in Manchester City Centre. Don’t miss out on this opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with handling customer enquiries and resolving issues, as these will likely be key discussion points.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples from your past experiences where you effectively resolved customer queries. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Problem-Solving Ability
Think of specific instances where you've successfully tackled challenges in a fast-paced environment. Be ready to share these stories, highlighting your attention to detail and how you collaborated with others to achieve a solution.
✨Be Proactive and Positive
Exude a positive attitude throughout the interview. Employers love candidates who are proactive and team-focused. Prepare to discuss how you can contribute to a collaborative work environment and maintain high service delivery standards.
