At a Glance
- Tasks: Handle customer enquiries and provide exceptional support in a fast-paced environment.
- Company: Join a dynamic team in the heart of Manchester City Centre.
- Benefits: Earn £14.50 per hour with Monday to Friday hours and potential for contract extension.
- Other info: Great transport links and a supportive team culture await you!
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
We are currently recruiting for a Customer Service Advisor to join a busy and fast‑paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
Key Responsibilities
- Handling inbound and outbound customer enquiries via phone and email
- Providing professional and efficient support to resolve customer queries
- Updating customer records accurately on internal systems
- Investigating and resolving issues in a timely manner
- Working collaboratively with internal teams to ensure a high level of service delivery
- Maintaining compliance with company policies and data protection standards
About You
- Previous customer service experience is essential
- Strong communication and interpersonal skills
- Ability to work in a fast‑paced environment and manage workload effectively
- Excellent attention to detail and problem‑solving ability
- Confident using computer systems and CRM platforms
- A positive, proactive, and team‑focused attitude
What’s on Offer
- Competitive hourly rate of 14.50
- Monday to Friday working hours (no weekends)
- Central Manchester location with excellent transport links
- Opportunity for contract extension based on performance
If you’re available to start on 1st June and are looking for your next customer service role, we’d love to hear from you. Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Advisor. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team as a Customer Service Advisor in the heart of Manchester City Centre, where you'll enjoy a competitive hourly rate and a Monday to Friday schedule, allowing for a great work-life balance. Our supportive work culture fosters collaboration and growth, providing you with opportunities to enhance your skills while delivering exceptional service to our valued customers. With excellent transport links and the potential for contract extension based on your performance, this role offers a meaningful and rewarding employment experience.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LilyLifestyle. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate your problem-solving skills effectively.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, make sure you look professional. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Service Advisor. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve handled customer queries in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional customer service and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Attention to Detail:In customer service, details matter! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively handled customer queries or resolved issues. This will highlight your ability to communicate professionally.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you successfully resolved customer issues or worked collaboratively with a team. Practising these scenarios will help you articulate your thought process and showcase your proactive attitude.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you determine if the company culture is a good fit for you.
