At a Glance
- Tasks: Drive sales and renewals through inbound and outbound calls while providing top-notch customer service.
- Company: United Cerebral Palsy of Georgia, a supportive organisation making a difference.
- Benefits: Competitive salary and generous holiday options to enjoy life outside work.
- Other info: Dynamic role with performance targets and opportunities for growth.
- Why this job: Join a mission-driven team and make an impact while developing your sales skills.
- Qualifications: Experience in regulated customer service or sales with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
United Cerebral Palsy of Georgia is seeking a Customer Sales & Renewals Advisor based in Manchester. In this role, you will handle inbound and outbound calls to drive sales and renewals while ensuring excellent customer service. You will be expected to meet performance targets in sales and compliance.
Ideal candidates should have experience in a regulated customer service or sales environment, with strong verbal communication and listening skills. The position offers a competitive salary and generous holiday options.
Customer Sales & Renewals Specialist (FCA) in Manchester employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that prioritises employee well-being and professional growth. Located in Manchester, we offer a supportive work culture where your contributions are valued, alongside competitive salaries and generous holiday options. Join us to make a meaningful impact while advancing your career in a dynamic and rewarding environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Renewals Specialist (FCA) in Manchester
✨Tip Number 1
Get to know the company! Research United Cerebral Palsy of Georgia and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling calls, try role-playing with a friend or family member. This will help you feel more confident and articulate when discussing sales and renewals.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about landing the Customer Sales & Renewals Specialist role.
We think you need these skills to ace Customer Sales & Renewals Specialist (FCA) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales, especially in regulated environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Sales & Renewals Specialist role. Let us know about your passion for excellent customer service.
Show Off Your Communication Skills:Since strong verbal communication is key for this role, make sure your application reflects that. Keep your language clear and engaging, just like you would when speaking to a customer.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand United Cerebral Palsy of Georgia's mission and values. Familiarise yourself with their services and how they impact customers. This knowledge will help you demonstrate your genuine interest in the role and the organisation.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully driven sales or handled renewals. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your achievements and how they relate to the role.
✨Practice Active Listening
Since strong verbal communication and listening skills are crucial for this position, practice active listening techniques. During the interview, show that you’re engaged by nodding, summarising what the interviewer says, and asking relevant follow-up questions. This will highlight your customer service skills.
✨Prepare for Compliance Questions
Given the regulated nature of the role, be ready to discuss your understanding of compliance in a sales environment. Think about scenarios where you ensured compliance while still achieving sales targets. This will demonstrate your ability to balance both aspects effectively.
