At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies.
- Company: Join a leading fashion brand with ambitious growth plans.
- Benefits: Exciting perks, bonus potential, and opportunities for career advancement.
- Other info: Collaborate with dynamic teams and shape the future of customer experience.
- Why this job: Make a real impact in a fast-paced, creative environment.
- Qualifications: Experience in CRM, especially in fashion or retail, is essential.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalized, data‑driven CRM strategies across multiple channels. Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
Responsibilities
- Develop and deliver best‑in‑class CRM strategy across the customer lifecycle
- Drive customer retention, engagement, loyalty and repeat purchase
- Lead multi‑channel campaigns across email, SMS, WhatsApp, and digital touchpoints
- Use customer data and insights to optimize performance and increase ROI
- Enhance customer journeys through automation, segmentation and personalization
- Work closely with marketing, content and digital teams to support wider business growth
- Support and develop loyalty initiatives to maximize customer lifetime value
- Analyze campaign performance and continuously improve engagement metrics through testing and optimization
Qualifications
- Experience as a CRM Manager in fashion, retail or a consumer‑facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Proven ability to deliver measurable improvements in customer engagement and revenue
- Experience using CRM and email marketing platforms, ideally Klaviyo
- Highly commercial and analytical mindset
- Aptitude for thriving in a fast‑paced, high‑growth environment
- Excellent communication and stakeholder management skills
- Passionate, ambitious and hands‑on approach
Benefits
- One of the UK’s most exciting and ambitious fashion brands
- Significant growth plans across the UK and international markets
- Significant investment across CRM, digital and customer experience
- Opportunity to shape CRM strategy and make a visible impact
- High‑growth culture with exciting long‑term career potential
- Excellent benefits package, bonus potential and staff perks
CRM Manager for Leading Fashion Brand. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a CRM Manager for a leading fashion brand based in Warrington, you will thrive in a dynamic and entrepreneurial environment that champions innovation and creativity. The company offers significant growth opportunities, a competitive benefits package, and the chance to make a tangible impact on customer engagement strategies, all while being part of one of the UK's most exciting fashion brands with ambitious expansion plans.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager for Leading Fashion Brand. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM campaigns and successes. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies. Bring ideas to the table that align with their goals. This shows you’re not just interested in the role, but you’re also invested in their success!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace CRM Manager for Leading Fashion Brand. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer engagement shine through in your application. We want to see that you genuinely care about creating amazing experiences for customers, so share any relevant stories or examples that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your experience in fashion or retail, and showcase your skills in data-driven strategies and customer lifecycle marketing. We love seeing how your background aligns with what we're looking for!
Be Data-Driven:Since this role is all about optimising performance, include specific metrics or results from your previous campaigns. Show us how you've used data to drive customer retention and engagement – numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the fashion industry. Brush up on your knowledge of customer lifecycle marketing and be ready to discuss how you’ve successfully driven engagement and retention in previous roles.
✨Showcase Your Creativity
This role calls for energy and creativity, so come prepared with innovative ideas for multi-channel campaigns. Think about how you can leverage email, SMS, and digital touchpoints to enhance customer journeys and be ready to share examples of past campaigns you've led.
✨Data is Your Best Friend
Be prepared to talk about how you’ve used data to optimise performance in your previous roles. Bring examples of how you’ve analysed campaign performance and made data-driven decisions to improve engagement metrics. Familiarity with platforms like Klaviyo will definitely give you an edge.
✨Demonstrate Your Passion
Let your enthusiasm for customer engagement shine through during the interview. Share stories that highlight your hands-on approach and ambition, and don’t hesitate to express why you’re excited about the opportunity to shape CRM strategy at a leading fashion brand.
