At a Glance
- Tasks: Manage rent collection and resolve payment issues for student accommodation.
- Company: A well-established property organisation with a supportive culture.
- Benefits: Professional development, free gym access, and a birthday day off.
- Other info: Enjoy a friendly environment with opportunities for career growth.
- Why this job: Join a growing team and make a difference in student financial management.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
A growing and well-established property organisation is looking to recruit an experienced Credit Controller to support the management of rent collection across a portfolio of student accommodation properties. This is an excellent opportunity for someone with credit control experience who enjoys building relationships, resolving payment issues, and helping to maintain strong financial performance across a property portfolio.
Key Responsibilities
- Managing credit control across a portfolio of student tenant accounts
- Monitoring rent payments and ensuring accounts remain up to date
- Contacting tenants regarding outstanding balances and overdue payments
- Making outbound calls and sending reminders to tenants in arrears
- Reviewing payment histories to identify trends or potential issues
- Implementing effective debt recovery strategies to minimise arrears
- Negotiating payment plans with tenants where required
- Escalating cases for further action where necessary
- Maintaining accurate records of payments, tenant communication, and account activity
- Producing reports on arrears and account status for internal management
- Responding to tenant queries relating to billing and payment arrangements
Skills and Experience
- Previous experience in a credit control or collections role
- Experience working with rent accounts, tenant accounts, or property-related finance would be beneficial
- Strong communication and negotiation skills
- Good organisational skills and attention to detail
- Comfortable using financial systems and Microsoft Office
- Ability to work independently and as part of a team
Benefits
- Professional development opportunities
- Friendly and supportive working environment
- Free gym access
- Birthday day off
Credit Controller. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team at a well-established property organisation in Manchester, where your expertise as a Credit Controller will be valued. Enjoy a friendly work culture that prioritises professional development, offers free gym access, and even grants you a day off for your birthday, making it an excellent place to grow your career while maintaining a healthy work-life balance.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, especially those who might know about opportunities in credit control. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of rent collection processes and be ready to discuss how you've tackled payment issues in the past. We want you to show off your negotiation skills and how you build relationships with tenants.
✨Tip Number 3
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Credit Controller. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your credit control experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements in managing tenant accounts!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how you can contribute to our team. Remember to mention your experience with rent collection and resolving payment issues.
Show Off Your Communication Skills:Since this role involves a lot of interaction with tenants, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Before the interview, brush up on your credit control knowledge. Be ready to discuss specific metrics you've managed in previous roles, like collection rates or reduction in arrears. This shows you understand the financial side of things and can contribute to maintaining strong performance.
✨Showcase Your Communication Skills
Since this role involves a lot of tenant interaction, prepare examples of how you've successfully resolved payment issues in the past. Think about times when you negotiated payment plans or handled difficult conversations. This will demonstrate your ability to build relationships and communicate effectively.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along examples of how you've kept accurate records or managed multiple accounts simultaneously. Mention any systems or software you’ve used to track payments and communications, as this will show you're comfortable with financial systems.
✨Prepare Questions About the Role
At the end of the interview, have a few questions ready about the company’s approach to credit control or their expectations for the role. This not only shows your interest but also gives you insight into how you can fit into their team and contribute to their goals.
