At a Glance
- Tasks: Manage customer collections and provide top-notch service while ensuring compliance.
- Company: Join a growing Asset Finance specialist in Manchester with a focus on customer care.
- Benefits: Competitive salary up to £45,000 plus fantastic bonuses and benefits.
- Other info: Exciting growth phase with opportunities for career advancement.
- Why this job: Be the first point of contact for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and a solutions-oriented mindset are essential.
The predicted salary is between 45000 - 45000 £ per year.
To £45,000 plus fantastic bonus and benefits.
Our client is an Asset Finance specialist providing first class customer service. Due to growth, they are looking to recruit a Collections Executive. The successful Collections Executive will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey.
The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care.
You will:
- Serve as the first point of contact for customers, addressing queries and providing accurate information about motor finance products and services.
- Handle customer account management, including updates, payments, and resolving disputes in a timely and professional manner.
- Collaborate with internal departments to resolve customer issues effectively and efficiently.
This is an exciting opportunity to join a dynamic business during an exciting period of growth.
In the first instance please send your CV in confidence.
Collections Specialist. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Collections Specialist at our Manchester office, you will be part of a vibrant team dedicated to delivering exceptional customer service in the asset finance sector. We pride ourselves on fostering a supportive work culture that encourages professional growth and offers competitive benefits, including a generous bonus structure. Join us during this exciting period of expansion and take advantage of the unique opportunity to develop your skills while making a meaningful impact on our customers' experiences.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collections Specialist. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. As a Collections Specialist, you'll need to demonstrate how you can handle customer queries and resolve disputes effectively. Be ready with examples!
✨Tip Number 4
Apply through our website for the best chance at landing that Collections Executive role. We’re all about making connections and helping you find the right fit in this exciting growth phase!
We think you need these skills to ace Collections Specialist. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Executive role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your CV or cover letter, let us know how you’ve successfully handled customer queries in the past.
Be Solutions-Oriented:We love a solutions-oriented mindset! In your application, share examples of how you've resolved disputes or managed customer accounts effectively. This will show us that you’re ready to tackle challenges head-on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the basics of asset finance and the specific services the company offers. Brush up on common queries customers might have about motor finance products so you can demonstrate your knowledge and confidence.
✨Showcase Your Communication Skills
As a Collections Specialist, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or handled disputes. This will show that you can maintain professionalism while delivering exceptional customer service.
✨Be Solutions-Oriented
Think of scenarios where you had to find solutions under pressure. During the interview, share these examples to highlight your problem-solving skills. Employers love candidates who can think on their feet and come up with effective solutions quickly.
✨Demonstrate Integrity and Care
Since the role requires a commitment to high standards of integrity and customer care, be prepared to discuss how you uphold these values in your work. Share stories that reflect your dedication to ethical practices and customer satisfaction.
