At a Glance
- Tasks: Manage customer collections and provide top-notch service while ensuring compliance.
- Company: Join a growing Asset Finance specialist in Manchester.
- Benefits: Competitive salary up to £45,000 plus bonuses and great perks.
- Other info: Exciting growth phase with opportunities for career advancement.
- Why this job: Be the first point of contact and make a real difference for customers.
- Qualifications: Strong communication skills and a solutions-oriented mindset are essential.
The predicted salary is between 45000 - 45000 £ per year.
To £45,000 plus fantastic bonus and benefits.
Our client is an Asset Finance specialist providing first class customer service. Due to growth, they are looking to recruit a Collections Executive. The successful Collections Executive will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey.
The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care.
You will:
- Serve as the first point of contact for customers, addressing queries and providing accurate information about motor finance products and services.
- Handle customer account management, including updates, payments, and resolving disputes in a timely and professional manner.
- Collaborate with internal departments to resolve customer issues effectively and efficiently.
This is an exciting opportunity to join a dynamic business during an exciting period of growth. In the first instance please send your CV in confidence.
Collections Executive. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving Asset Finance specialist in Manchester, where your role as a Collections Executive will not only enhance your career but also allow you to contribute to a culture of exceptional customer service and integrity. With competitive salaries, generous bonuses, and a commitment to employee development, this company offers a supportive environment that fosters growth and collaboration among its team members.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collections Executive. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your communication skills! As a Collections Executive, you'll need to handle customer queries and disputes. Role-play with a friend or use online resources to sharpen your responses and build confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your CV and get noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Collections Executive. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Executive role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your ability to handle queries and resolve disputes. Use examples in your application that demonstrate your knack for clear and effective communication.
Highlight Solutions-Oriented Mindset:We love candidates who think on their feet! In your application, share instances where you've successfully solved problems or improved processes. This will show us that you have the right mindset for the Collections Executive position.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your CV and get you one step closer to joining our dynamic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the basics of asset finance and the specific products the company offers. Brush up on common customer queries and how to address them, as this will show your commitment to providing exceptional customer service.
✨Showcase Your Communication Skills
Since strong communication is key for a Collections Executive, prepare examples from your past experiences where you effectively resolved customer issues or handled disputes. Practise articulating these scenarios clearly and confidently during the interview.
✨Demonstrate a Solutions-Oriented Mindset
Think of situations where you’ve had to find creative solutions to problems. Be ready to discuss how you approach challenges and ensure that you highlight your ability to remain calm and professional under pressure.
✨Understand Regulatory Compliance
Familiarise yourself with the regulatory aspects of collections and customer care in the finance sector. Being able to discuss compliance knowledge will not only impress the interviewers but also show that you take integrity seriously in your work.
