At a Glance
- Tasks: Manage client cases, book jobs, and ensure excellent customer service.
- Company: Join a leading organisation in a dynamic and thriving environment.
- Benefits: Up to £30,000 salary, performance bonus, private medical, and extra day off for your birthday.
- Other info: Inclusive workplace that values diversity and supports individual growth.
- Why this job: Be part of a fun, dog-friendly office with great career progression opportunities.
- Qualifications: Organised, proactive, and strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Middleton
Salary: Up to £30,000 (plus performance based bonus)
Benefits: Performance based bonus, private medical insurance, hybrid working after probation, extra day off for your birthday, career progression.
Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and is currently seeking a Case Manager to take ownership of clients, booking jobs with the technical team and managing cases through to completion.
What You’ll Do
- Respond to client queries quickly and efficiently, always giving excellent customer service
- Maintaining and updating the CRM system to ensure accurate client information
- Engaging with existing clients through regular communication via phone, email, or in-person meetings
- Producing quotes for clients
- Liaising with the technical team to book in jobs and manage resources
- Track progress against deadlines and keep all relevant parties up to date
- Arranging meetings and calls with prospective clients and the commercial team
- Following up on marketing campaigns to maximise outreach
Who We’re Looking For
- Highly organised, proactive, and able to work autonomously
- Able to work in a busy, fast paced environment with stringent deadlines
- Equipped with strong written and verbal communication skills
- Familiar with CRMs
- Computer literate with excellent attention to detail
- Understanding of a sales‑focused environment and how to effectively support the team.
Perks of the Job
- A salary of up to £30,000 depending on experience + bonus
- Dog‑friendly office – bring your furry friend to work!
- Private Medical
- An extra day off on your birthday
- Fun social events
Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
Case Manager. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving organisation in Manchester as a Case Manager, where you will enjoy a supportive and inclusive work culture that values your contributions. With benefits like private medical insurance, a performance-based bonus, and the unique perk of a dog-friendly office, this role offers not just a job but a fulfilling career path with opportunities for growth and development. Experience a dynamic environment that prioritises excellent customer service and teamwork, making it an ideal place for proactive individuals looking to make a meaningful impact.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for a Case Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Case Manager. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Manager role. Highlight your organisational skills and experience in managing client relationships, as these are key for us. Use specific examples that showcase your ability to work autonomously and meet deadlines.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your proactive approach aligns with our dynamic environment and how you can contribute to excellent customer service.
Showcase Your CRM Experience:Since familiarity with CRMs is important for this role, make sure to mention any relevant experience you have. Whether it's maintaining client information or tracking progress, let us know how you've used these tools effectively in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Case Manager role. Familiarise yourself with the responsibilities listed in the job description, such as managing client queries and liaising with the technical team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As a Case Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to work autonomously in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, whether it's discussing your experience with CRMs or how you handle client interactions. Consider doing mock interviews with a friend to build your confidence and refine your delivery.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the company's approach to client management, or opportunities for career progression. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
