At a Glance
- Tasks: Support the Service Manager and lead a dynamic team in a busy automotive environment.
- Company: Join a successful and growing franchised motor dealership in Manchester.
- Benefits: Competitive salary with excellent earning potential and long-term career prospects.
- Other info: Enjoy a fast-paced work environment with opportunities for professional growth.
- Why this job: Be part of a thriving aftersales operation and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive aftersales and strong leadership skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression.
Key Responsibilities
- Supporting the Service Manager with daily department operations
- Overseeing and motivating the team
- Ensuring high levels of customer service are maintained
- Managing workshop loading and workflow
- Assisting with KPI performance and departmental targets
- Handling customer queries and escalations professionally
- Maintaining strong communication between workshop and front‑of‑house teams
Requirements
- Previous experience within an automotive aftersales environment
- Strong leadership or supervisory experience
- Excellent customer service and organisational skills
- Ability to work in a fast‑paced dealership environment
- Kerridge / DMS experience advantageous but not essential
Package
- £35,000 basic salary
- £53,000 OTE
- 45‑hour working week
- 1 in 4 Saturdays
- Genuine long‑term career prospects
If you’re looking for your next step within automotive aftersales and want to join a well‑established business offering stability and progression, apply for a confidential discussion.
Assistant Service Manager. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving automotive business in Manchester as an Assistant Service Manager, where you will benefit from a competitive salary and a supportive work culture that prioritises employee growth and development. With clear career progression opportunities and a focus on maintaining high levels of customer service, this role offers a rewarding environment for those looking to advance their careers in the automotive aftersales sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing their values and recent achievements can help you tailor your answers and show you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to customer service and leadership. Think about your past experiences and how they relate to the role of Assistant Service Manager. We want you to shine when it’s your turn to talk!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Service Manager. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive aftersales environment. We want to see how your previous roles as a Service Advisor or similar have prepared you for this Assistant Service Manager position.
Show Off Your Leadership Skills:Since this role involves overseeing and motivating a team, don’t forget to showcase any leadership or supervisory experience you have. We love to see examples of how you've successfully managed teams in the past!
Customer Service is Key:This job is all about maintaining high levels of customer service. Make sure to include specific examples of how you've handled customer queries and escalations professionally in your application. We want to know how you keep customers happy!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive aftersales environment. Familiarise yourself with common terms and processes, especially those related to service management. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Leadership Skills
As an Assistant Service Manager, you'll need to motivate and oversee a team. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. This will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Highlight your customer service skills during the interview. Be ready to discuss how you've dealt with customer queries and escalations in the past. Providing specific examples will help illustrate your ability to maintain high levels of customer satisfaction.
✨Ask Smart Questions
Prepare thoughtful questions about the dealership's operations, team dynamics, and performance targets. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
