At a Glance
- Tasks: Support the Service Manager and lead a dynamic team in a busy automotive dealership.
- Company: Thriving automotive business in Manchester with strong growth potential.
- Benefits: Competitive salary, excellent OTE, and genuine career progression opportunities.
- Other info: Enjoy a stable career with long-term prospects in a supportive team.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive aftersales and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression.
Key Responsibilities
- Supporting the Service Manager with daily department operations
- Overseeing and motivating the team
- Ensuring high levels of customer service are maintained
- Managing workshop loading and workflow
- Assisting with KPI performance and departmental targets
- Handling customer queries and escalations professionally
- Maintaining strong communication between workshop and front‑of‑house teams
Requirements
- Previous experience within an automotive aftersales environment
- Strong leadership or supervisory experience
- Excellent customer service and organisational skills
- Ability to work in a fast‑paced dealership environment
- Kerridge / DMS experience advantageous but not essential
Package
- £35,000 basic salary
- £53,000 OTE
- 45‑hour working week
- 1 in 4 Saturdays
- Genuine long‑term career prospects
If you’re looking for your next step within automotive aftersales and want to join a well‑established business offering stability and progression, apply for a confidential discussion.
Assistant Service Manager - Automotive Dealership. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving automotive dealership in Manchester that prioritises employee growth and offers a supportive work culture. With competitive salaries, clear career progression, and a focus on maintaining high customer service standards, this company is dedicated to fostering a rewarding environment for its staff. Experience the benefits of working in a busy aftersales operation where your contributions are valued and recognised.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager - Automotive Dealership. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the dealership's services and customer care standards. Show them you’re not just another candidate; you’re genuinely interested in their business!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or handled customer queries effectively. This will help you shine during interviews, especially for a role like Assistant Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant Service Manager - Automotive Dealership. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive aftersales environment. We want to see how your previous roles as a Service Advisor or similar have prepared you for this Assistant Service Manager position.
Show Off Your Leadership Skills:Since this role involves overseeing and motivating a team, don’t forget to showcase your leadership experience. We love to see examples of how you've successfully managed teams or improved customer service in your past jobs.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific dealership's services. Familiarise yourself with common aftersales processes and any relevant software like Kerridge or DMS. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Assistant Service Manager, you'll need to motivate and oversee a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlighting these skills will demonstrate your capability to manage the department effectively.
✨Customer Service is Key
Be ready to discuss how you handle customer queries and escalations. Think of specific instances where you turned a negative experience into a positive one. This will illustrate your commitment to high levels of customer service, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's goals, team dynamics, or how they measure success in the service department. This shows your interest in the position and helps you gauge if it's the right fit for you.
