At a Glance
- Tasks: Coordinate air freight shipments and build strong customer relationships in a dynamic environment.
- Company: Join a well-established logistics business with a great reputation in international freight.
- Benefits: Earn £32,000 plus benefits, with excellent career progression opportunities.
- Other info: Enjoy a supportive team atmosphere and exposure to international operations.
- Why this job: Be part of a growing team and make an impact in the fast-paced logistics sector.
- Qualifications: Experience in air freight or logistics, with strong communication skills.
The predicted salary is between 32000 - 32000 £ per year.
We’re currently recruiting on behalf of a growing and well‑established logistics business for a Sales & Operations Agent to join their Manchester‑based team. This is an excellent opportunity for someone with air freight or logistics experience who enjoys working in a fast‑paced, customer‑focused environment where no two days are the same. The business has an excellent reputation within the international freight sector and continues to invest in its people, technology, and operational capabilities.
Based close to Manchester Airport, this role combines both commercial and operational responsibilities, making it ideal for someone who enjoys building customer relationships while also being hands‑on with day‑to‑day freight operations.
What’s on Offer
- 32,000 Competitive salary package
- Company pension scheme
- Excellent opportunities for career progression and development
- Supportive team environment
- Exposure to international logistics operations
- Opportunity to join a growing and ambitious freight business
The Role
As Sales & Operations Agent, you’ll work closely with customers, airlines, suppliers, and internal teams to coordinate air freight shipments from quotation through to final delivery. You’ll play a key role in ensuring shipments move efficiently while delivering high levels of customer service and operational accuracy. This is a varied position offering exposure to both sales and operations within an international logistics environment.
Key Responsibilities
- Respond to customer quote requests and pricing enquiries
- Liaise with airlines, suppliers, and overseas partners to secure competitive rates
- Manage bookings and coordinate freight movements
- Prepare and process operational documentation accurately
- Support import and export air freight operations
- Build and maintain strong customer relationships
- Ensure shipments are handled efficiently and compliantly
- Provide proactive updates and support to customers throughout the shipment process
- Work collaboratively with operations and commercial teams to deliver excellent service levels
What We’re Looking For
Experience & Knowledge
- Previous experience within air freight, freight forwarding, or logistics operations
- Exposure to import/export procedures and shipment coordination
- Sales or customer‑facing experience within the cargo or logistics sector
- Understanding of airline bookings and freight documentation would be advantageous
Skills & Attributes
- Strong communication and customer service skills
- Organised and able to manage multiple priorities effectively
- IT literate and confident using operational systems
- Commercially aware with a proactive mindset
- Team player with a positive and flexible approach
- Ability to work efficiently in a fast‑moving operational environment
Air Freight Sales and Operations Agent. Job in Manchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and well-established logistics business in the heart of Manchester, where your role as an Air Freight Sales and Operations Agent will be both rewarding and impactful. With a competitive salary of £32,000 and a strong focus on employee development, you'll thrive in a supportive team environment that values innovation and customer service excellence. Enjoy the unique opportunity to work closely with international partners while advancing your career in a fast-paced, customer-focused setting near Manchester Airport.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Air Freight Sales and Operations Agent. Job in Manchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and air freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they handle air freight. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in air freight or logistics makes you the perfect fit for the Sales & Operations Agent role. Keep it concise and focus on your customer service skills and operational know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Air Freight Sales and Operations Agent. Job in Manchester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in air freight or logistics. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills:Since this role involves building customer relationships, make sure to mention any previous experience you have in customer service. We’re looking for someone who can keep our clients happy and informed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Air Freight Basics
Make sure you brush up on your air freight knowledge before the interview. Understand key terms, processes, and the logistics involved in air freight operations. This will show that you're not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Customer Service Skills
Since this role involves building strong customer relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight any experiences where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to air freight operations. Think about how you would handle tight deadlines, unexpected issues, or customer complaints. Practising these responses can help you feel more confident during the interview.
✨Demonstrate Your Team Spirit
This position requires collaboration with various teams, so be prepared to discuss how you work within a team. Share specific examples of successful teamwork in previous roles, and emphasise your positive and flexible approach to working with others.
