At a Glance
- Tasks: Lead strategic growth and build major client partnerships in facilities services.
- Company: Award-winning international provider of commercial cleaning and integrated soft services.
- Benefits: Competitive salary, car allowance, 35 days holiday, and flexible working.
- Other info: Join a high-growth company where your contributions are genuinely valued.
- Why this job: Shape impactful partnerships and drive business growth in a values-driven environment.
- Qualifications: 3-5+ years in soft FM sales with strong relationship-building skills.
The predicted salary is between 80000 - 85000 £ per year.
Location: London & South
Salary: £80,000 - £85,000 basic, £135,000 - £145,000 OTE plus Car Allowance + Benefits
Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact.
Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We are an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as Best Company to Work For at the European Cleaning & Hygiene Awards 2025, we are continuing to invest in ambitious people who want to make a genuine impact.
This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South.
Why Join Us?
We believe exceptional people create exceptional customer experiences and we give our teams the support, autonomy and platform to succeed.
The Opportunity
As Key Account Director, you will take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You will work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1‑2 days per week).
What You’ll Be Doing
- Driving Revenue & Growth
- Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability
- Build and manage a qualified pipeline exceeding £9m on a rolling three‑month basis
- Identify, develop and secure new opportunities across cleaning, security and soft FM services
- Lead negotiations and complex contract discussions through to successful award
- Building Strategic Relationships
- Develop trusted partnerships with stakeholders at every level
- Attend industry networking events, conferences and customer engagement activities
- Conduct site visits and create innovative, commercially competitive service solutions
- Leading & Influencing
- Support and mentor members of the wider sales team
- Contribute to bids, proposals and sales strategy presentations
- Step into leadership responsibilities in the absence of the Sales Director when required
- Maintaining Excellence
- Ensure all opportunities and activity are accurately maintained within Salesforce CRM
- Collaborate closely with bids, proposals and marketing functions to maximise conversion
- Uphold company standards across compliance, H&S, quality and environmental management
What We’re Looking For
Essential Experience
- 3‑5+ years experience selling soft FM or integrated facilities solutions
- Strong background in new business acquisition at Key Account Manager or Director level
- Proven ability to influence and build relationships with senior stakeholders
- Commercially driven with a strong track record of achieving growth targets
- Excellent communication, presentation and negotiation skills
- Strong Excel and commercial reporting capability
Desirable Experience
- Experience writing or contributing to winning bids and proposals
- Creative and solution-focused approach to sales strategy
The Package
- £80,000 - £85,000 basic salary
- £135,000 - £145,000 OTE
- Car or car allowance
- 35 days holiday including bank holidays
- Travel expenses covered
- Flexible and hybrid working
- Career progression within a growing international business
Ready to Make Your Mark?
This is more than a sales role it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you are an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.
Key Account Director - Facilities Services. Job in Maidstone LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join an award-winning international provider of commercial cleaning and integrated soft services, where exceptional people create exceptional customer experiences. With a strong focus on employee growth and a supportive work culture, we offer flexible hybrid working, generous holiday allowances, and the opportunity to lead strategic partnerships that drive real impact across London and the South. As a Key Account Director, you will play a pivotal role in shaping our future while being part of a values-driven business that truly values your contributions.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Director - Facilities Services. Job in Maidstone LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Attend industry events and conferences to meet potential clients and decision-makers. Building those relationships can give you the edge when it comes to landing that Key Account Director role.
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with hiring managers, share specific examples of how you've driven growth and built strategic partnerships in your previous roles. Numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential opportunities. You never know what might come up!
✨Tip Number 4
Keep your LinkedIn profile fresh! Make sure it reflects your achievements and skills relevant to the Key Account Director position. Engage with content related to facilities services to show you're passionate about the industry.
We think you need these skills to ace Key Account Director - Facilities Services. Job in Maidstone LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Key Account Director role. Highlight your achievements in soft FM services and any relevant sales targets you've smashed.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strategic relationships and driven growth in previous positions.
Showcase Your Communication Skills:Since this role involves influencing senior stakeholders, make sure your application showcases your excellent communication skills. Use clear, concise language and demonstrate your ability to present ideas effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Key Account Director, you'll need to demonstrate your ability to drive revenue and growth. Be prepared to discuss specific sales targets you've achieved in the past, how you built your pipeline, and any strategies you used to exceed those goals. This shows you’re not just about talk; you’ve got the results to back it up.
✨Build Relationships Before the Interview
Since this role involves developing strategic partnerships, try to connect with current employees or industry contacts before your interview. This can give you insights into the company culture and help you understand what they value in their relationships with clients. Plus, it shows initiative!
✨Prepare for Complex Negotiations
Expect questions around your negotiation skills and experiences. Think of examples where you successfully led complex contract discussions. Be ready to explain your approach and how you navigated challenges. This will highlight your capability to influence at senior stakeholder levels.
✨Showcase Your Creative Solutions
The job description mentions a creative and solution-focused approach to sales strategy. Prepare to discuss innovative service solutions you've developed in previous roles. Bring examples that illustrate your ability to think outside the box and deliver tailored solutions that meet client needs.
