At a Glance
- Tasks: Deliver personalised cruise experiences and build lasting client relationships.
- Company: Join a forward-thinking luxury cruise brand with a supportive team.
- Benefits: Competitive salary, commission, generous leave, and exclusive cruise discounts.
- Other info: Hybrid working available; join familiarisation trips to explore unique destinations.
- Why this job: Transform the way clients experience cruises in a creative, agile environment.
- Qualifications: Experience in cruise sales and strong knowledge of luxury and expedition cruises.
The predicted salary is between 30000 - 40000 £ per year.
Platinum Travel Recruitment are collaborating with a fabulous forward-thinking elite cruise brand that offers Luxury Ocean, Expedition, & Specialist Cruises in unique and niche destinations worldwide. Please note only suitable candidates who have sold and been on Expedition / Small-Ship Cruises will be considered for this role.
Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our client's supportive and friendly cruise team, hybrid working. Remote working is possible within 100 miles of London for the right candidate. This is not just another cruise sales role; our client has a service-first approach to selling cruises with an agile leadership style that fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall be supported by a fresh and energising way of working. This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different. Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression, and many other benefits are on offer.
Expedition Small-Ship Cruise Consultant Duties:
- Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - everything is handled with precision and care.
- Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients' tastes.
- Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning.
- This is not a transactional sales role - it’s a consultative, relationship-driven position.
- Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
- Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.
- Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.
Expedition Small-Ship Cruise Consultant Essential Requirements:
- Hands-on experience in cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
- In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
- Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.
Expedition Small-Ship Luxury Cruise Consultant Benefits:
- Full-time 2 days a week office/3 days a week homeworking.
- Competitive salary and commission structure.
- Generous annual leave allowance.
- Significant company discount for personal cruise bookings.
- Opportunities to join familiarisation trips.
- A collaborative, creative, and energising work environment.
- Plus many more benefits.
Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role include Putney, Guildford, Leatherhead, Godaming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding areas.
Luxury Expedition Cruise Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking elite cruise brand that prioritises a service-first approach and fosters a supportive, creative work culture. As a Luxury Expedition Cruise Specialist, you'll enjoy a lucrative salary, generous benefits including personal cruise discounts, and opportunities for career progression, all while working in a hybrid model from locations within 100 miles of London. This role is perfect for those seeking a meaningful career in the luxury travel sector, where your expertise will be valued and your contributions recognised.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Expedition Cruise Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the cruise industry and let them know you're on the hunt for a new role. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with recruiters or during interviews, share your personal experiences with expedition cruises. This will not only highlight your knowledge but also demonstrate your passion for the role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one we're collaborating with, and express your interest. You never know when an opportunity might arise!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
We think you need these skills to ace Luxury Expedition Cruise Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Cruise Knowledge:Make sure to highlight your experience with expedition and small-ship cruises in your application. We want to see your passion for the industry and how your knowledge can enhance our clients' experiences.
Personalise Your Application:Tailor your CV and cover letter to reflect the service-first approach we value at StudySmarter. Share specific examples of how you've built relationships with clients and provided personalised recommendations in your previous roles.
Communicate Clearly:Since this role involves a lot of communication, ensure your written application is clear and professional. We appreciate a personable touch, so let your personality shine through while keeping it polished.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Cruise Products Inside Out
Make sure you brush up on your knowledge of luxury and expedition cruises. Familiarise yourself with different cruise lines, ship styles, and unique itineraries. Being able to discuss specific experiences and recommendations will show your passion and expertise.
✨Showcase Your Personal Touch
Since this role is all about delivering a personalised experience, think of examples where you've gone above and beyond for clients in the past. Prepare to share stories that highlight your consultative approach and how you build long-term relationships.
✨Practice Your Communication Skills
Exceptional communication is key in this role. Practice articulating your thoughts clearly and confidently, whether it’s over the phone or via email. Consider doing mock interviews with friends to refine your verbal and written skills.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in the cruise industry, especially in luxury and expedition sectors. Be prepared to discuss how these trends can impact client experiences and how you can leverage them to enhance bookings.
