At a Glance
- Tasks: Support the processing of complaints and manage a portfolio of cases.
- Company: Lutterworth-based client offering a dynamic remote work environment.
- Benefits: Flexible working, 25 days leave, health cash plan, and corporate yoga.
- Other info: Fixed-term contract until April 2027 with excellent career growth potential.
- Why this job: Join a professional team and make a difference in case management.
- Qualifications: Experience in case work and strong communication skills required.
The predicted salary is between 33237 - 33237 £ per year.
Mainly remote - with occasional office attendance. Fixed term contract until the end of April 2027. Monday to Friday - 36.25hrs. £33,237pa.
Our client from Lutterworth is seeking a highly skilled administrator who has worked within a Professional Conduct department previously. The successful candidate will support the timely, effective and lawful processing of complaints - please only apply if you have relevant experience.
Key Responsibilities:- Providing administrative support to agreed standards and deadlines, particularly with regard to complaints from initial panel stages to the hearing and post-hearing stages.
- Communicating both verbally and in writing with parties to a complaint to keep them informed of the progress of the case.
- Managing and owning a portfolio of cases.
- Assisting in the arrangement, facilitation, support and servicing of panel meetings.
- Proven experience as a case worker or similar.
- Experience working in a fast-paced and demanding role overseeing a high volume of caseloads.
- Knowledge of the Professional Conduct Procedures and Ethical Frameworks.
- Excellent communication, listening, proactive and enthusiastic skills.
- Ability to maintain relationships with people at all levels.
- Excellent planning and organisational skills.
- Experience with Word, Excel, Outlook, databases, etc.
- Good interpersonal skills.
- Company pension.
- Flexible working.
- Remote / hybrid working.
- 25 days annual leave + bank holidays.
- 15 different types of leave.
- Corporate yoga service.
- Free parking.
- Health cash plan.
Remote Case Administrator. Job in Lutterworth LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle Jobs is an excellent employer, offering a supportive and flexible work environment for the Remote Case Administrator role. With a focus on employee well-being, the company provides generous benefits such as a comprehensive health cash plan, corporate yoga services, and 25 days of annual leave, fostering a culture that values work-life balance and personal growth. Located in Lutterworth, employees enjoy the convenience of remote working while still having access to occasional office collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Case Administrator. Job in Lutterworth LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in Professional Conduct. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine, so practice answering common questions related to case management and complaints handling.
✨Tip Number 3
Showcase your skills! During interviews, highlight your experience with high caseloads and your knowledge of Professional Conduct Procedures. Use specific examples to demonstrate how you've successfully managed cases in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Case Administrator. Job in Lutterworth LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in case administration and professional conduct. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be managing cases and communicating with various parties.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of Professional Conduct Procedures and Ethical Frameworks. Being able to discuss these confidently will show that you’re not just familiar with the role, but that you truly understand the nuances involved in handling complaints.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you managed a high volume of cases or provided administrative support. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how your experience aligns with their needs.
✨Communication is Key
Since the role involves a lot of communication, practice articulating your thoughts clearly and concisely. Think about how you would keep parties informed about case progress and be ready to demonstrate your excellent verbal and written communication skills during the interview.
✨Be Organised
Given the fast-paced nature of the job, highlight your planning and organisational skills. You might want to bring along a planner or digital tool that you use to manage your workload, as this can visually demonstrate your ability to stay on top of multiple cases effectively.
