At a Glance
- Tasks: Manage insurance administration tasks and support new business and policy renewals.
- Company: Friendly insurance brokerage with a focus on growth and internal progression.
- Benefits: Salary up to £28,000, training opportunities, and a supportive team environment.
- Other info: Great opportunity for career advancement in a collaborative setting.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: 2+ years in insurance, Acturis experience preferred, and strong attention to detail.
The predicted salary is between 28000 - 28000 £ per year.
Opportunity: Get recruited is proud to represent a small friendly insurance brokerage looking to expand their team due to a recent company growth. As an Insurance Administrator, you will be using Acturis CRM system to complete the required administrative parts of both New Business and Policy Renewals. You will be in a team of 6 other Admin professionals who are all responsible for a range of office duties including periodically answering incoming calls. This is an excellent opportunity within a company that values internal progression and training so if you have worked in an insurance environment and have a background in Administration apply today.
Insurance Administration Assistant Roles and Responsibilities:
- Sending Out Renewal Declarations and proposal Forms
- Managing Assigned Diary Entries
- Issuing policy documents and EL Certificates and updating client records accordingly after scrutiny
- Scrutinising all policy documents and EL Certificates and updating client records accordingly
- Collating ERN's from clients
- Checking sanctions list for all existing clients
- Updating client records in Acturis accordingly and paper file if necessary
- Processing MTA's
- Invoicing clients
- Identifying and cross selling opportunities
- Professionally handling incoming requests from customers and ensuring that issues are resolved both promptly and thoroughly
- Troubleshooting customer issues over the phone
- Using automated information systems to analyse the customer's situation
- Maintaining a balance between company policy and customer benefit in decision making
- Handling issues in the best interest of both customer and company
- Continuously evaluating and identifying opportunities to drive process improvements that positively impact the customer's experience
- Compiling and generating reports as they relate to customer service surveys
Person Specification:
- Minimum of 2 years of experience within an insurance company (preferably commercial)
- Previous use of Acturis highly preferable
- Any Insurance qualifications (CII) an advantage
- High attention to detail
- A commitment to customer satisfaction and customer service
Commercial Insurance Administrator. Job in Lutterworth LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a small, friendly insurance brokerage in Lutterworth that prioritises employee growth and development. With a supportive team environment and a commitment to internal progression, this role offers the chance to enhance your skills while contributing to a company that values customer satisfaction and process improvement. Enjoy a collaborative work culture where your contributions are recognised and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Insurance Administrator. Job in Lutterworth LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at companies like LilyLifestyle. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for Insurance Administrators. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Show off your skills! If you’ve used Acturis or have any relevant qualifications, make sure to highlight these during your conversations. We want to see how you can bring value to the team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Commercial Insurance Administrator. Job in Lutterworth LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Administrator role. Highlight your experience in insurance and administration, especially any work with Acturis. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Show Off Your Attention to Detail:Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially commercial insurance. Familiarise yourself with common terms and processes, as well as the Acturis CRM system, since it’s a key part of the role.
✨Show Off Your Attention to Detail
Since this role requires high attention to detail, be prepared to discuss examples from your past work where you’ve demonstrated this skill. Bring up specific instances where your meticulousness made a difference in your previous roles.
✨Customer Service is Key
Highlight your commitment to customer satisfaction during the interview. Share stories about how you've handled customer issues in the past, focusing on your problem-solving skills and ability to balance company policy with customer needs.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, opportunities for internal progression, or how the company measures success in the role. It shows you're genuinely interested and engaged.
