At a Glance
- Tasks: Engage with residents, log queries, and liaise with the engineering team to resolve issues.
- Company: Join a leading contractor in social housing with a focus on community support.
- Benefits: Competitive salary up to £34k, company car or allowance, and friendly work environment.
- Other info: Permanent role with a supportive team and opportunities for personal growth.
- Why this job: Be the friendly face for residents and make a real difference in their lives.
- Qualifications: Customer-facing experience and a full UK driving licence required.
The predicted salary is between 34000 - 34000 £ per year.
Build Recruitment is currently looking for 2 RLO's for a Lead Contractor based in Long Bennington. This is a permanent opportunity, with an expected start date within the next 4-5 weeks. This role would suit someone who has previous experience with Resident/Customer Liaison within social housing; we are open to those from other backgrounds also.
Being able to speak with people face-to-face and be a friendly face to residents while assisting with any of their queries is essential. This role will include logging residents' issues and queries, relaying back to the engineering team, and providing timely responses to resolve any issues. One RLO will be working within the Kitchens & Bathrooms team, and the other role will be working in the Retrofit team.
Company car OR monthly car allowance will be provided for the successful applicants.
- Requirements:
- Must hold a full UK license to be able to drive to properties across the area.
- Be customer-facing and personable.
- Comfortable working alone.
Salary: up to £34k basic, plus car/car allowance.
Hours: 8:30am till 5pm.
If this role is of interest, please reach out today to discuss further!
Customer Liaison Representative. Job in Long Bennington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Build Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values customer engagement and community connection. Our team members enjoy competitive salaries, a company car or monthly allowance, and opportunities for professional growth within the social housing sector, all while working in the welcoming environment of Long Bennington. Join us to make a meaningful impact in residents' lives while developing your career in a dynamic and rewarding role.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Representative. Job in Long Bennington LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your people skills! Since this role is all about being a friendly face for residents, make sure you’re ready to engage in genuine conversations. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be proactive! If you get the chance to meet the hiring team or attend any events, don’t hesitate to introduce yourself. Making a personal connection can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and keen to join the team at LilyLifestyle.
We think you need these skills to ace Customer Liaison Representative. Job in Long Bennington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer liaison or similar roles. We want to see how your background fits with the job description, so don’t be shy about showcasing relevant skills!
Craft a Friendly Cover Letter:Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about the role and how you can be that friendly face for residents.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since this role involves relaying information back to the engineering team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Liaison Representative. Familiarise yourself with social housing issues and think about how your past experiences can relate to this position. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role is all about being a friendly face for residents, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or made someone’s day better. This will demonstrate your ability to connect with people.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a resident's complaint or a misunderstanding. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would communicate effectively with both residents and the engineering team.
✨Dress the Part
Even if the company culture is relaxed, it's important to look professional for your interview. Dress smartly to make a good first impression. It shows that you take the opportunity seriously and respect the interviewer's time.
